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[Open] Sim is unable to do STS

by April_Leni
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[Open] Sim is unable to do STS

[ Edited ]
★ Newbie

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS
OS Version 13.2.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1005568352908
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m not sure because I don’t know whether this happens to me only or other else.
What do you expect to see? Everything goes back to normal
Connection Type Wifi
Please select your region North America
Country
Additional feedback

I can't do the sweet treat showdown challenge. The diamond above my sim is always purple even when my sim isn't in an event. When I let my sim do the events, the bar of energy change to the bar of sugar cubes.

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