January 2020
January 2020 - last edited January 2020
I have had the same bug since the neighborhood update back in November but they still have not fixed it. I’ve actually stopped playing because I hate that there are quests I can’t complete.
January 2020 - last edited January 2020
I have this problem too with me sims mobile. It wants me to place the surgical table at the medical center, the photo studio in the fashion studio, and the secret agent in the cafe but I don’t have accesses to do so... it’s rather annoying.
id: 1003242804141
January 2020
I have this bug too. It popped up during the week of Thanksgiving. At the same time it happened: the game stole about $200 in simcash from me (which I had bought with my real-life money in a black Friday sale pack). I contacted EA help immediately (and repeatedly after still not getting my simcash replaced)... I still haven't received any real response or reimbursement. They just kept giving me the generic runaround of how this had already been escalated to their experts. Good luck in ever getting your issue resolved!
January 2020
January 2020
@ek83q1ixnp06 I know its frustrating to continue to see this quest as available. Fixing this issue is being done in two parts, the first part was to ensure noone else was getting these quests beyond those already affected. That part has been done.
The next step is to work out how to help those affected, this is complicated as we want to ensure there are no lasting effects. We are working on it but we don't want to rush it, we do appreciate your patience!
January 2020
Thank you so much for acknowledging the issue and letting us know they are working on it!!
January 2020
January 2020
Thank you for the update! I have all the unavailable quests, so they fill up all my quest slots. I'm ready to have quests I can do again.😅