Playername

[SalixCat]

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@JayceD20 wrote:

Wondering what to do if we purchased a starter pack before reaching LVL 6? 

Do I lose everything I purchased?

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@JayceD20 I will need to ask for advice on this issue.

[savagepatch23]

I believe mines is savage patch. I’ve also tried multiple names and searched up formats for this app still no luck…

[SalixCat]

@savagepatch23 What do you mean when you say
"I believe mines is savage patch."?

[savagepatch23]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 1phone12
OS Version New
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Level 6 will not let me create a players name
What do you expect to see? Updates changes
Connection Type Wifi
Please select your region North America
Country

‌

Level 6 will not let me create player name please fix please help help help 

[savagepatch23]

I can’t even see what my user name is because it’s stuck on create a player name level 6

[SalixCat]

@savagepatch23 Please delete the game, restart your device and try starting a new game from level 1.

[savagepatch23]

I just downloaded this game and paid $40 worth. I can’t just start over 

[jachanmarsac]

@SalixCat Hello! I’ve been experiencing the same issue. Please help

[SalixCat]

@savagepatch23 I'll ask what the best alternative for you can be.

@jachanmarsac if you haven't made any ingame purchases, please delete the game, restart your device, download the game app again and try starting a new game from level 1.

[jachanmarsac]

@SalixCat Hello! I already did all that