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[Open] - Party chat shows code instead of normal messages

by StellaKarameloh
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Accepted Solution

[Open] - Party chat shows code instead of normal messages

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★★★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 9
OS Version Android 9.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By hosting parties
What do you expect to see? Weird messages with codes appear as if guests typed them
Connection Type Wifi
Please select your region South America
Country Chile

While hosting parties, a lot of players (the hosts), have seen messages on the party chat, apparently written by the guests, with weird codes. They can appear one, or more than one time.

Message 6 of 24 (1,727 Views)

Accepted Solution
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Re: [Open] - Party chat shows code instead of normal messages

EA Live QV Team

@SalixCat Yup! It broke again in a different way this time, but chat and names should be displaying normally now Standard smile

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Message 22 of 24 (805 Views)

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Strange message on sims mobile party chat which I haven’t posted!

★★★★★ Apprentice

Hi has anyone else seen a strange message come up on party chat?

 

I went to a party on both my games I have been playing and some really weird message came up saying it was from me!  I’ll try and attach photos of these messages but has anyone else had this happen or seen this before? Of does it mean my account has been hacked?! I haven’t noticed anything missing but am now taking screen shots every time I leave the games!

 

please help,

Message 1 of 24 (1,814 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

@rnzesaompl You're not the only one. I threw a party earlier today and several of my guests said the same thing in the chat. I don't know whats going on, but it's probably just a glitch, not a hack.
Message 2 of 24 (1,805 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

★★★★★ Apprentice

Thank goodness it wasn’t just me! That’s put my mind at rest! Thank you for letting me know!  👍👍

Message 3 of 24 (1,776 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

Hero

@rnzesaompl  

 

As @thecakeisaLIE82 your account is safe. This is most probably a bug and you are reading code instead of the actual message.

 

Could you please fill in a bug report? This will ensure that the team will get the information they need in order to investigate this issue. 


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 No trabajo en EA.    

Message 4 of 24 (1,767 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

★★★★★ Apprentice

Will do. I did try yesterday but it wouldn’t let me do it but I will definitely try again today! Thank you!

 

Message 5 of 24 (1,762 Views)
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Re: Weird code message in chat during parties

★★★★ Guide

I saw the message in my own party on Saturday and after that also in parties I attend as a guest. 
Playing with iPad 6th gen with latest OS & wifi

Message 7 of 24 (1,695 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

Hero
@rnzesaompl We have now a bug report. What kind of device do you use and what OS versión?

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 No trabajo en EA.    

Message 8 of 24 (1,645 Views)
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Re: Strange message on sims mobile party chat which I haven’t posted!

★★★★★ Apprentice

I had it happen on iPad 2018 on latest iOS for iPad 13.6.1 and iPhone 11 Pro Max on latest iOS 13.6.1.  I did try logging it again yesterday but it still wouldn’t let me so thank you for actually getting it logged.

Message 9 of 24 (1,636 Views)
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Re: [Open] - Party chat shows code instead of normal messages

★★★★★ Apprentice

I have the same issue too yesterday (sunday). 

Message 10 of 24 (1,625 Views)
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