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[Open] Never started party ends when launching app

by RockDesk
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[Open] Never started party ends when launching app

[ Edited ]
★★★★★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei P9
OS Version 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002835648045
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know!
What do you expect to see? No party ending (or at all)
Connection Type Wifi
Please select your region North America
Country Ireland
Additional feedback It happens on mobile and wifi.

Every time I open the app, it collects birthday party rewards and says the party is over. I didn't have a party. I also can't start a party to try and trigger an actual ending - it runs a countdown until I can host again but at 0 it starts the weekly countdown.

 

It happens every time I open the app. I'm on Android.

 

I used the app when it was first released then stopped and uninstalled. I went back to it a week ago and have been getting the error since then.

 

I've also emailed Technical Support but was advised to also post it here

Message 1 of 26 (3,276 Views)
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Re: Party ends every time I open app

Is your Sim named Claire? Did you recently had a party that did end at level 4?

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do not work for EA

Message 2 of 26 (3,239 Views)
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Re: Party ends every time I open app

★★★★★ Novice

Hi

 

Sim name is Claire, I haven't had a party at all. I may have had a party when I played the game months ago but I can't remember

Message 3 of 26 (3,233 Views)
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Re: [Open] Never started party ends when launching app

★★★ Novice

I’ve been having this same exact issue for several months. I can’t remember when the last party was, but I do remember that I hosted a party, already received the rewards for the party, and then ever since then I open the app and get rewards for an ended party that I didn’t start. I’ve been ignoring the issue for a while now as I haven’t tried throwing a party ever since the first one. But now I’m trying to throw a party to interact with my friend’s sims and now I can’t. I’m playing on the iPhone 6 on iOS 12.0.1.

Message 4 of 26 (3,093 Views)
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Re: [Open] Never started party ends when launching app

★★ Novice

Also having this problem. I open the game and see that a party apparently started by one of my Sims has finished at L5 and that I didn’t earn any stars. Countdown never gets to the point where I can host a party. ID: 1003277222921

Message 5 of 26 (2,954 Views)
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Re: [Open] Never started party ends when launching app

★★ Novice

This is still happening. Today there was a brief window when I could start a party. I had to close the app and when I reopened later, the bug occurred and now I can’t start a party for another 6 days.

 

 

Message 6 of 26 (2,888 Views)
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Old party still popping up

[ Edited ]
★★ Newbie

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy s9+
OS Version 12.3.0.2082512.3.0.208251-Retail_22 Patch 568 + Retail211218
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003493586721
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At the top of my screen it shows a collect button
What do you expect to see? No button and no party options when there is no party
Connection Type Wifi
Please select your region North America
Country America
Additional feedback

 Each time I open the game even if I dont entirely close the game, at the top of the screen it will say "collect party rewards for each of your sims" it's a party held by a sim I retired so it's a really old party. And each time it says "you need to receive at least one star to get rewards" then it gives me 10 coins. If I dont click it, it gives me party options when taping on things. Such as things to earn balloons. I did switch my game over to this new phone. That may have caused the problem. I also see the broken object sign stuck in places that may have been broken before I switched phones. I deleted the app and redownloaded it but still is happening. It's only an annoying problem. 

Message 7 of 26 (2,808 Views)
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Re: Old party still popping up

EA Live QV Team

@KnellWWll you mention its a really old party, do you know how long ago? 

And next time you collect the rewards, can you then close the game, also in the background (force close) and start the game again. Does it still happen then? 

 

Its your Happy Hanukkah Garland that needs repairing, zoom out and tap on the garland to repair it Standard smile 

Message 8 of 26 (2,768 Views)
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Re: Old party still popping up


@SimGuruMaaike wrote:

@KnellWWll you mention its a really old party, do you know how long ago? 

And next time you collect the rewards, can you then close the game, also in the background (force close) and start the game again. Does it still happen then? 

 

Its your Happy Hanukkah Garland that needs repairing, zoom out and tap on the garland to repair it Standard smile 


@KnellWWll did you miss the reply of SimGuruMaaike?

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do not work for EA

Message 9 of 26 (2,515 Views)
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Re: Old party still popping up

@RockDesk@rubyztuesday@ValentineSim11 have you seen any improvements on this issue? 

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do not work for EA

Message 10 of 26 (2,450 Views)
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