January 2020
1005282991867 please Fix the issue or refund me my money
January 2020
Hello, my level is sharply sophisticated, I am having the same issue for 3 weeks. When I click on a land expansion it says another land expansion is currently unlocking. I do not have anything unlocking. Later that week a majority of my items went missing from my inventory. These glitches started when I started to pay real money on the game.i first noticed the glitch after I tried to buy one expansion after another. Also when my stuff went missing. I went on a shopping spree and after, most of my items, including stuff I had previously purchased went missing. Please help
January 2020
@nino9311 Sorry to hear you're having these issues, please contact our customer support team from inside the game (settings > help & about > help > contact us) to get help with this.
January 2020
@SimGuruMaaike i have. They are no help at all. This use started dec 24. The game help button opens up to a page that gives a 404 error. I have called I.t and they say nothing and the last person referred me to this thread that has no answer. I like this game. And this whole experience has really turned me off from it. It’s a shame how all the glitches started happening when I started using my real money on the game. I have opened 3 cases involving this.
March 2020
@Stevev363, @nino9311, @Hretha, @crtgrpl how is this issue doing these days?
March 2020
March 2020
March 2020
@Phantomlover1717 wrote:@Stevev363, @nino9311, @Hretha, @crtgrpl how is this issue doing these days?
I was able to get land cleared on my main plot after the neighborhood update.
March 2020
That's great news @Stevev363! Thanks for getting back to me!