[Fixed] Llama Zoom actions for items not owned [ Edited ]

[Simmer7274]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung s9+
OS Version Not sure
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004976926035
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? When running Llama zoom tasks, i am being asked to perform actions for items i do not have, ie, the zen waterfall. I even tried the one at the spa, and it does not fulfill the tasks. I am also being asked to use a stereo, even though i do not have one. I have seen other people online comment about how they are asked to take baths when they do not own a bathtub.
What do you expect to see? I wonder if it has something to do with removing the item limit? Just some weird requirement in the coding. Thank you for the help!
Connection Type Mobile
Please select your region North America
Country USA
Additional feedback

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When running Llama zoom tasks, i am being asked to perform actions for items i do not have, ie, the zen waterfall. I even tried the one at the spa, and it does not fulfill the tasks. I am also being asked to use a stereo, even though i do not have one.

I have seen other people online comment about how they are asked to take baths when they do not own a bathtub.

[SalixCat · Accepted solution]

@Nique-iD @Simmer7274 @charlycheez @KiKiBerry50 @velvttearz 

There is a patch, please update your game apps and restart your devices. If you started already a Llama Zoom before updating, the update won't take effect until next Llama Zoom.

Here's SimGuruIlyas's Twitter announcement:

📢Hiya! We've just released a data patch that has a temporary fix for LlamaZoom giving players tasks they can't complete. What we've done is disabled these extra tasks for all players for now, while we're looking for a permanent fix.

— SimGuruIlya (@SimGuruIlya) December 5, 2019

[SimGuruMaaike]

@Simmer7274 thanks for the report! Do you by any chance have a screenshot of the task with the objects you do not own?
And do you remember which type of tasks did you select? Career, relationship, hobby or mixed? 

[marotz111]

I'm having this problem too.  Contacting EA didn't help. I will attach my screenshots. 

[itbubruenyjf]

Same issue twice right now. I use an Android phone, most recent updates installed.

I had selected career-oriented tasks.

I also got quests today to place the observatory, the dance instructor station and the photo studio, even though I don't have those heirlooms yet. Maybe these issues are related.

PlayerID: 1005142584367

[Simmer7274]

Yes, I was doing career. See screenshot below.

[velvttearz]

I'm having the same issue as well. I've lost four lama zooms due to this. Using android tablet. Pick relationships. My screenshot is below. 

[KiKiBerry50]

I too have had the same issue and lost a Llamazoom last night. Pls see screenshot attached.

[charlycheez]

Ive just had this too in the career option, for the very last task it asked me to take a bath [which i do not own and can't afford anyway].

I paid the 5 simcash it took to finish but unfortunately forgot to take a snapshot. Its really annoying as im trying to build up lamazoom tickets as a lot are needed for the new neighbourhood update.

[Nique-iD]

I updated my game on Monday, December 2nd, and this issue happened for me for the first time last night, December 3rd.

[SalixCat · Accepted solution]

@Nique-iD @Simmer7274 @charlycheez @KiKiBerry50 @velvttearz 

There is a patch, please update your game apps and restart your devices. If you started already a Llama Zoom before updating, the update won't take effect until next Llama Zoom.

Here's SimGuruIlyas's Twitter announcement:

📢Hiya! We've just released a data patch that has a temporary fix for LlamaZoom giving players tasks they can't complete. What we've done is disabled these extra tasks for all players for now, while we're looking for a permanent fix.

— SimGuruIlya (@SimGuruIlya) December 5, 2019