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[Open] Items with energy bonus don't always work with other items

by KoddJaMann
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Original Post

Re: [Open] Items with energy bonus don't always work with other items

★★★★★ Apprentice
@brief_candles
someone from EA should answer that question ....
Message 31 of 41 (502 Views)

Re: [Open] Items with energy bonus don't always work with other items

★ Guide

@Hossein-Ajax It would be good to know. Maybe these items were never intended to provide a boost ... maybe the current description is a placeholder so no one else spends coins expecting it to provide said boost.  Or, maybe that’s that. 

Message 32 of 41 (488 Views)

Re: [Open] Items with energy bonus don't always work with other items

[ Edited ]
★★★★★ Apprentice

@brief_candles
well, we already spent our hardworking coins for them Frown

Message 33 of 41 (473 Views)

Re: [Open] Items with energy bonus don't always work with other items

★★★★★ Apprentice
i should add,
some of items with the +bonus for sleep energy boost is not working either
Message 34 of 41 (452 Views)

Energy

★★ Novice

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 Plus, iPad Pro 10.5
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002972622028
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ce the Kiddo Boop Nightstand
What do you expect to see? An increase in the energy recovered from beds (+1)
Connection Type
Please select your region Australia
Country Australia
Additional feedback The other Kiddo Boop items increase my energy recovered from beds, which is currently 21, but the nightstand does not increase this. Is the maximum 21? ‌

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 Plus, iPad Pro 10.5
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002972622028
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Place the Kiddo Boop Nightstand
What do you expect to see? An increase in the energy recovered from beds (+1)
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback The other Kiddo Boop items increase my energy recovered from beds, which is currently 21, but the nightstand does not increase this. Is the maximum 21?

Message 35 of 41 (447 Views)

Re: Energy

★★ Newbie
I have got the same problem. I have a couple of items that’s supposed to add the bed energy. However, mine still shown as 21, no matter how many I bought.
Just based on the items I have bought and displayed, I should have an additional of 22 bed energy. With that number plus the basic resting energy, I should be far more than 21. Frown
Message 36 of 41 (390 Views)

Re: Energy

★★★★★ Apprentice

Hello again,

Today I was rebuilding my house and I got time to test the energy bonus items.

Here is my results:

Max bed energy :21

Max toilet energy 6

Max bathtub energy:20

I also attached many items that doesn't work 

I should add that I got full set of all attached items 

But they just not working.

Please ea

Fix it.

@EA_Mai

Capture+_2018-05-04-01-50-43.pngCapture+_2018-05-04-01-49-52.pngCapture+_2018-05-04-01-47-09.pngCapture+_2018-05-04-01-47-09.png

Capture+_2018-05-04-01-46-18.pngCapture+_2018-05-04-01-45-10.pngCapture+_2018-05-04-01-44-24.pngCapture+_2018-05-04-01-43-11.png

Capture+_2018-05-04-01-12-22.pngCapture+_2018-05-04-01-07-43.png

Message 37 of 41 (335 Views)

Energy Glitch

[ Edited ]
★★ Newbie
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003427515072
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Step 1: Go to Home Item Collections in Buy Mode
Step 2: Buy the items in the Kiddo Boop collection, Royal Flush collection, Spawesome collection or Ultra-spramp collection (Specifically the items that add energy to the toilet, shower, bath or bed)

What do you expect to see? The bug causes users to not recieve what is offered.
Connection Type Wifi
Please select your region North America
Country Canada
Additional feedback I really hope this bug is fixed soon. It has been happening for months and I spent a lot of Sim Cash.
‌I have one more file for proof of purchase but it limits you to only 3 files.
Message 38 of 41 (341 Views)

Re: Energy Glitch

@SimGuruMaaike posted this message earlier: 

https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-Update-June-13th-2018-Patch-Notes/m-p/686...

 

Sounds like it's very much related to this bug.

-----  

do not work for EA

 

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Message 39 of 41 (231 Views)

Re: [Open] Items with energy bonus don't always work with other items

★★★ Newbie

I am wondering it the is a energy cap on the items. I have the same problem. I have many items the are +2 to toilets. If they know this problem exist. Wh don't they take them out.

Message 40 of 41 (105 Views)
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