March 2018
Product: The Sims Mobile
Platform: Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Mini 4 and iPhone 7
OS Version: 11.2.6 (both devices)
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002984265573
How often does the bug occur? Since I bought the items (can’t remember the order I bought them in, so unsure which are the problem)
Steps: How can we find the bug ourselves? Purchase the Fresh Start Toilet (+2), Plush Paper Roll (+1), Ultra-Spramp Sink (+2), Clean Scrubbin’ Soap (+1), and Fluffy Hand Towel (+1)
What do you expect to see? 7 energy awarded for using the toilet instead of only 5 energy
Connection Type: Wifi
Please select your region: Caribbean
Country: Trinidad and Tobago
Additional feedback: Hope the issue is resolved soon
March 2018
April 2018
April 2018
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad air
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In my picture attack
What do you expect to see?
Connection Type
Please select your region
Country
Additional feedback
In my picture, I must have 7 energy for using toilet but the game give me just 5
April 2018
April 2018
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S7 Edge
OS Version 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003567327322
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fluffy hand towel doesn't add +1 energy as stated in the description. I've tried putting it in the inventory, going back to the game, and then putting it back but it doesn't work.
What do you expect to see? For it to give +4 energy for using the toilet, instead of +3
Connection Type Wifi
Please select your region Europe
Country UK
Additional feedback
For it to give +4 energy for using the toilet, instead of +3
April 2018
April 2018
@mano462 I think they have “fixed” the fluffy towel and soap by removing the description that they provide additional energy (see pic). Perhaps, they were never meant to boost energy in the first place? ¯¯\_(ツ)_/¯
April 2018
April 2018