April 2018 - last edited April 2018
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad mini 4
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003385394534
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Choose any event and close the app
What do you expect to see? I expect to see a completed event
Connection Type Wifi
Please select your region Asia
Occasionally when I choose an event for my sims and leave the app for a while to return later, the app does not remember or load the completed event with the rewards. This has happened to me several times.
Still happen to me till now. somehow playing isnt safe anymore.
Imagine you get out from izzy and got triple rare for your new outfit, you log out then come back and your outfit not there? disappointing right? insecure.
Sorry to hear you're experiencing this issue! Can you tell us some more about your play style and device, it may help us narrow down what is going on here:
Some more technical questions:
I know some of these you already answered, but I had to ask them just in case other players also see these questions.
Thanks a lot!
June 2018 - last edited June 2018
This happened to me too so I started moving back home or to another Sim's location after having started an event, every time before quitting the app. This seems to solve the problem, probably by quitting the app and without a kind of loading in the meantime last data is not saved.