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[Open] - Graphic issue: CAS Background, Square Shaped Lights and plumbobs

by MisuOrenji
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Original Post

Accepted Solution

[Open] - Graphic issue: CAS Background, Square Shaped Lights and plumbobs

[ Edited ]
★★★★★ Apprentice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Redmi Note 2
OS Version 5.0.2
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1st problem: in CAS mode. 2nd problem: plumbob, izzy's effect, house lighting (esp. night mode)
What do you expect to see?
Connection Type Mobile
Please select your region
Country

After the Renovate Your Space update, I found those two graphic issues:

 

1. CAS mode background turns all white, and I can't see Izzy's effect clearly,

 

2. Most of sparkling lights turn into square shaped lights (Izzy's effect, plumbob, lamp lighting, etc).

 

My friend also has the same issue.

 

Please help us 🥺🙁 Thank you!

Message 8 of 46 (2,656 Views)

Accepted Solution

Re: [Open] - Graphic issue: White CAS Background, Square Shaped Lights and plumb

★★ Apprentice

@SalixCat 

Yes finally fixed, thx.

 

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Message 43 of 46 (738 Views)

All Replies

[Open] - Sim Plumbobs look like squares

[ Edited ]
★ Apprentice

Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Chromebook Acer R11
OS Version Google Chrome Version 84.0.4147.110 (Official Build) (64-bit)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's a visual bug.
What do you expect to see? Had the usual green plumbob before updating the game to the latest version. Now there are pink and purlple spinning squares above their heads.
Connection Type Wifi
Please select your region North America
Country United States

Just updated the app and now the plumbobs above my sims are bugged.

Message 1 of 46 (1,910 Views)

Re: Sim Plumbobs

★★★★ Novice

I have the same problem with all the sparkling lights (plumbob, lanterns, fridge, street lamp, izzy effects etc.)

Message 2 of 46 (2,871 Views)

Re: Sim Plumbobs

Hero
@A_Calendula What device are you using? Please share brand, model and OS version.

CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 3 of 46 (2,847 Views)

Re: Sim Plumbobs

★★★★ Novice

I play with and android tablet.

It's an lg pad v500, android version 4.4.2

Message 4 of 46 (2,840 Views)

Re: Sim Plumbobs

★★ Guide

Same issues as above.

 

 

Alcatel Android A574BL  7.1.1

Message 5 of 46 (2,768 Views)

Re: [Open] - Sim Plumbobs look like squares

★★★ Newbie

I'm having the same issue. 

Message 6 of 46 (1,683 Views)

Re: Sim Plumbobs

[ Edited ]
★★★★★ Apprentice

I have the same issue. Even my sims' radiant effect turns into square shape ☹ And my friend has the same problem with her izzy effect.

 

Redmi Note 2 Android 5.0.2

Message 7 of 46 (2,699 Views)

Re: GRAPHIC ISSUE: White CAS, Squared Lights

[ Edited ]
★★★★★ Apprentice

Here are some additional snapshots.

Message 9 of 46 (2,646 Views)

Re: Sim Plumbobs

Hero

@A_Calendula @charlycheez @Choulee555542 

Could you please share some screenshots? 

 

@Choulee555542 What device are you using? (brand, model and OS version)


CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 10 of 46 (2,637 Views)
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