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[Open] Glorius Hardwood changes color

by Rh0deIsland
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Original Post

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[Open] Glorius Hardwood changes color

[ Edited ]
★★★★★ Apprentice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Y5
OS Version Maya L02C636B127
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003823480727
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Im pretty sure I selected the correct wood flooring for my house, Glorious hardwood, a wood plank pre-installed in the game. However, as I returned from work or from other venues, the flooring changes to a darker shade of color which isnt what I initially selected.
What do you expect to see? I expect to see the flooring back to its original color
Connection Type Wifi
Please select your region Asia
Country Philippines
Additional feedback The flooring matches my wallpaper. Please fix

I have already sent EAHelp and followed all instructions given to me but the bug still exists

Message 1 of 10 (1,011 Views)
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Re: Flooring changes color

Tested and indeed! 

 

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Message 2 of 10 (1,000 Views)
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Re: Flooring changes color

EA Live QV Team

Thanks for the report Standard smile We're looking into it. 

Message 3 of 10 (990 Views)
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Re: Flooring changes color

This is still an issue!

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Message 4 of 10 (802 Views)
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Re: Flooring changes color

★★ Novice

Any fix yet? 

Message 5 of 10 (682 Views)
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Re: Flooring changes color

Sadly no @DanielleD917 it still seems to be an issue.

 

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Message 6 of 10 (613 Views)
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Re: Flooring changes color

★★ Novice

I know... It’s kind of annoying, but I’ve just accepted it now. I was hoping by posting about it they will see & fix it! :D May be wishful thinking...  

Message 7 of 10 (597 Views)
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Re: Flooring changes color

@DanielleD917 I'm seeing lots of graphical issues being fixed! Sadly this one hasn't been part of them...

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Message 8 of 10 (583 Views)
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Re: Flooring changes color

★★★ Newbie

Why isnt this fixed yet? Its been more than a year...

Message 9 of 10 (343 Views)
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Re: Flooring changes color

[ Edited ]
★★★ Newbie

I understand that EA is busy with events and all (which ive paid for most of them) but they cant focus on fixing something as small as floor color? Dont they care about their players or paying customers?? Its getting really frustrating and this is just one of the bugs that ive found. Just fix the damn thing!

Message 10 of 10 (336 Views)
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