[Open] Glorius Hardwood changes color [ Edited ]

[Rh0deIsland]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Y5
OS Version Maya L02C636B127
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003823480727
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Im pretty sure I selected the correct wood flooring for my house, Glorious hardwood, a wood plank pre-installed in the game. However, as I returned from work or from other venues, the flooring changes to a darker shade of color which isnt what I initially selected.
What do you expect to see? I expect to see the flooring back to its original color
Connection Type Wifi
Please select your region Asia
Country Philippines
Additional feedback The flooring matches my wallpaper. Please fix

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I have already sent EAHelp and followed all instructions given to me but the bug still exists

[Phantomlover1717]

Tested and indeed! 

[SimGuruMaaike]

Thanks for the report We're looking into it. 

[Phantomlover1717]

This is still an issue!

[DanielleD917]

Any fix yet? 

[Phantomlover1717]

Sadly no @DanielleD917 it still seems to be an issue.

[DanielleD917]

I know... It’s kind of annoying, but I’ve just accepted it now. I was hoping by posting about it they will see & fix it! :D May be wishful thinking...  

[Phantomlover1717]

@DanielleD917 I'm seeing lots of graphical issues being fixed! Sadly this one hasn't been part of them...

[HolyCopy]

Why isnt this fixed yet? Its been more than a year...

[HolyCopy]

I understand that EA is busy with events and all (which ive paid for most of them) but they cant focus on fixing something as small as floor color? Dont they care about their players or paying customers?? Its getting really frustrating and this is just one of the bugs that ive found. Just fix the damn thing!