[Open] - Gentleman Jet-setter bug on pack [ Edited ]

[soulfulgenius]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPhone 8 Plus
OS Version 13.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003460750636
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I wish I knew the answer to that
What do you expect to see? Pack showing price before purchasing
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback

‌

pack is unavailable for purchasing.

[Stevev363]

Player I’d: 1003067405162

It is being reported on my Facebook group by lots of people as well. 
Please fix this. 

[soulfulgenius]

@Stevev363 I'm hoping they'll fix this issue before the timer runs out in the pack Because it's only showing available for 6 days

[Finealta]

I’ve had the exact same error showing on the pack since it popped up a day or so ago.

[SalixCat]

@soulfulgenius @Finealta @Stevev363 

TSM team is aware of this problem and working on a solution. 

[Finealta]

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@SalixCat wrote:

@soulfulgenius @Finealta @Stevev363 

The TSM team is aware of this problem and working on a solution. 

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Cheers

[Stevev363]

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@SalixCat wrote:

@soulfulgenius @Finealta @Stevev363 

TSM team is aware of this problem and working on a solution. 

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Good, thanks! 😊

[GracieSeven]

Hi everyone, 

Is anyone else experiencing this? 

[Nikkita18]

Why is it being marked as solved?   There should be a category for "with developers"

[SalixCat]

@Nikkita18 You're right, thanks. This bug report should be open,  unfixed.