[Open] - Future sight crystal ball doesn't change color

by juicyberries22
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Original Post

[Open] - Future sight crystal ball doesn't change color

[ Edited ]
★★★ Novice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XR
OS Version 14.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Click on future sight crystal ball and try to change the color
What do you expect to see? Able to use item correctky
Connection Type Mobile
Please select your region North America
Country United States

I purchased the future sight crystal ball from the treasure hunt and when I attempt to change the color I am unable to it is stuck on green.

Message 1 of 7 (1,096 Views)

Re: Future sight crystal ball

Hero
@juicyberries22 Thanks for your report. This is a known issue. The team is investigating to find a solution.

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 No trabajo en EA.    

Message 2 of 7 (1,073 Views)

Re: Future sight crystal ball

★ Guide

E12AD428-74B3-4D05-A771-FC51895BAACE.jpeg

I still, have the same problem.

 

Sometimes it does shows in the color I selected but usually its back to green.

 

 

 

Message 3 of 7 (825 Views)

Re: Future sight crystal ball

★ Guide

Moving it up cause it is still happening. 

Message 4 of 7 (637 Views)

Re: Future sight crystal ball

Community Manager (retired)

Hi @juicyberries22 and @laprembee!  This issue has been already reported to studio. 

Message 5 of 7 (573 Views)

Re: Future sight crystal ball

Hero

Mine is green all the time no matter what swatch I choose.


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 No trabajo en EA.    

Message 6 of 7 (348 Views)

Re: Future sight crystal ball

Hero
@SalixCat Mine changes the color to green after some time when my game is open, takes maybe 20-30 minutes. It’s annoying when I’m preparing to take pics and then I notice that it’s wrong color. 🙃

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Message 7 of 7 (335 Views)
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