@SalixCat @camerathou Mine also was losing Sims after about a week. The "months or years" is how long EA has ignored this bug, not how long it takes to replicate. The "extended family" was my two roommate Sims and one spouse. No children at all. So that "alternative solution" is BS.
Really how hard would it be to put a "max 12 contacts" line on the contacts page and then not allow new contacts until old ones die off? That would be so much better than unexpectedly losing random relationships that you've invested time into.
June 2020 - last edited June 2020
This bug is happening again in my game Lost acquaintances & potential relationships is not good for us TSM players. It's a waste of our time & game energy. Hope this gets fixed!
p.s. And the sim that loses recently added contacts & relationship stories is fairly a newly-created sim which only has 9 relationships (I've had sims before with more than 9+ relationship stories & don't lose contacts).
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro 9.7-inch, iPhone 11 Pro
OS Version iPad OS 13.3, iOS 13.1.3
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start relationships with other players’ sims. Do this with multiple sims. At first, you’ll see the new relationships in your contacts. In a day or two, the relationships will disappear from contacts.
What do you expect to see? When I start relationships with other sims (whether they’re other players’ sims or NPCs), I expect to see those relationships in my contacts permanently (unless I have the option to manage my contacts and choose to archive some relationships).
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I lost over 20 new relationships in a couple days (I wanted befriend sims from my friends list so I can see them in public areas). The relationships I lost were levels 1-3, didn’t want to advance more since they disappear anyway. Please fix this bug. Thank you.
Same issues as well. My new Sims I met at parties all dissapeared today. At one point my contact count was 0/50 even though I have 50 contacts. After a few hours my contacts reverted back to 50/50 but none of my new friends I started relationships with like Study Buddy, Debasing Debater, and Romancing the Times returned. In other words I lost all my newly created friends.
All of my Back to School relationships have disappeared from my contacts and stories. I worked really hard to make new relationship stories with Sims I met at parties. I had multiple Debasing Debaters, Study Buddies, and Romancing the Tomes were all gone this morning.