September 2020 - last edited September 2020 by SalixCat
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 6th gen
OS Version iOS 13.7.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Host a party
What do you expect to see? Party chat loading and working normally
Connection Type Wifi
Please select your region Europe
Started hosting a party today and got immediately a notification: "Chat on Hold. Party Chat is not available right now"
Chat isn't loading and the notification keeps popping up. Party has been on now for 1,5h and I've seen the notification now ~10 times, not sure if it's actually popping up at the same time there would be some activity on the chat for example players joining and party leveling up or just tryig to connect every few minutes.
Few parties I visited as a guest after the update this week had issues with the chat, it wasn't loading at all.
I've seen players posting about this issue on other forums this week but since not sure if this is under investigation yet, creating a report.
This just happened in my game today. Wanted to host a wedding party and chat with friends so I opened the party up for friends only and then the chat keeps saying party chat is unavailable. I think this could be some type of bug because as soon as I pressed the button for the party to start the green sims crystal at the bottom right side of the screen became pixelated with harsh lines through it instead of clear to see like it normally would be and then I started having problems with the party chat. My parties fill up fast usually so I thought if I opened it to friends only maybe some of them would have a chance to drop by and chat.