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[Open] - CAS: Children's Medium waves Hair color lost after update

by tankbear3840
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Original Post

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[Open] - CAS: Children's Medium waves Hair color lost after update

[ Edited ]
★★★ Novice

Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) BlueStacks 4,Google
OS Version 7.1.2 / 8.1 / 9.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open the children's CAS, select and preview "Medium waves Hair".
What do you expect to see?
Connection Type Wifi
Please select your region
Country
Additional feedback

The children's "Medium waves Hair" colors not working, always black.
Sometimes working on her avatar.

Message 1 of 4 (394 Views)
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Re: CAS: Medium waves Hair color lost after update

Hero

@tankbear3840 

 

I have recorded a video to illustrate this bug:

 

 




I don't work for EA.             No trabajo en EA.    


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Message 2 of 4 (372 Views)
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Re: CAS: Medium waves Hair color lost after update

★★★ Novice

Same for me.  Toddler's hair was blue, then when she aged up it turned black and I cannot change it to any other color.  Seems to be specific to the Medium Waves style.

Message 3 of 4 (306 Views)
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[Open] All colour options on Medium Waves for kids are black

[ Edited ]
★★★ Guide

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy J7 sky pro
OS Version 6.0.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1: find a child 2: click on edit child 3: find hair styles and scroll down until you see medium waves
What do you expect to see? For all the colors to show up instead of black.
Connection Type Wifi
Please select your region North America
Country
Additional feedback

I was just editing my sims hair when i notcied that all hair options where black. I didnt go with the hairstyle since i didn't want to waste life tickets in case it carried on outside  the editor.

Edit: yes, it does carry over outside the sim creator or CAS/ sim edtior (thats what i call it) 

Message 4 of 4 (228 Views)
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