- last edited
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 11.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003551352988
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? i have this empty room in my sims’ house and it can’t be moved or expand, it says this room contains a broken object. ITS EMPTY! HOWS THAT POSSIBLE?? it was a bathroom and beside it was an empty land but somehow the furniture on my bathroom moved itself to the empty land. so i rearrange the furniture back but it can’t be the same and the room cant be moved. now i used it for the studio party. please help
What do you expect to see? i’ve paid to clean the land i just wanted to move and expand my room
Please select your region Asia
Additional feedback just fix it i love this game
June 2018 - last edited June 2018
It states you have a broken object. If you tired to move the room with items on the wall, those items on the wall will break. You have to repair them. I had this happen to me a few times. When moving or creating a room remove your furniture or pictures off the wall or they might break.
@shaifah did anything strange happen when you started the game? It looks like you didn't complete the tutorial. And what is your player ID? This page explains how to find this ID: https://help.ea.com/en/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/
June 2018 - last edited January 2020 by EA_Lanna
heres my ID, that room is like that from the start, i thought there will be a quest to repair them, but i notice its not normal, i keep on tapping it but it only says view, how to fix them? should i clear data? what should i do? i dont know how to fix it, thank u for the response.
Update: its still the same, i update it now and the problem is still there, it isnt fix.... how sad
You issue looks a bit like this known bug:
What do you think?
I do not work for EA
This bug post is still open @laurin916. So there is no known fix at this moment.
Would you mind sharing your player ID?
I do not work for EA