[Open] Bald spot in the Preppy Ponytail [ Edited ]

[GothamSirens1989]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Something
OS Version Newest Version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Not Telling
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Umm... Idk, that's your job isn't it?
What do you expect to see?
Connection Type
Please select your region
Country USA
Additional feedback

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Sometimes her hair looks good... Other times it looks like this by her left ear! Is my sim dying from a terrible disease or is it just a bad haircut? 😂

[Phantomlover1717]

Still an issue, with head width full open it's best visible.

[147green14244]

I have found a lot of hairs having bald spots or messed up hair. 

[EA_DragonsEye]

Hi @147green14244!

Could you tell us your device, OS and playerid? We are looking into it.

[147green14244]

@EA_DragonsEye

I found that it was happening because of the face width option. I had to shrink her face closer together, :\

I am on a Samsung Galaxy S7, Android 8.0

[Phantomlover1717]

@147green14244 yep, but that shouldn't happen. Would you be able to share your Player ID with us like @EA_DragonsEye asked?

Here you can read how to find your Player ID:

https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile

[147green14244]

@EA_DragonsEye @Phantomlover1717

1003679682553

[sparklypickle6]

I am having the same problem. Player ID is on top of the image. It doesnt help to adjust the head bc it doesnt change the spot. 

[SimGuruMaaike]

Thank you for the reports If you change the face width to be a little smaller it shouldn't show the clipping any more. 

[sparklypickle6]

@SimGuruMaaike this does not change the result during actual game play. It only fixes the problem in CAS. The bald spot is visible during game play no matter what settings are on, as well as the bottom icon showing up with the bald spot. That is not a solution as far as while I am using my sim.