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[Open] Bald spot in the Preppy Ponytail

by GothamSirens1989
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Original Post

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[Open] Bald spot in the Preppy Ponytail

[ Edited ]
★★★★★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Something
OS Version Newest Version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Not Telling
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Umm... Idk, that's your job isn't it?
What do you expect to see?
Connection Type
Please select your region
Country USA
Additional feedback

Sometimes her hair looks good... Other times it looks like this by her left ear! Is my sim dying from a terrible disease or is it just a bad haircut? 😂

 

1.jpg

Message 1 of 13 (1,530 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

Still an issue, with head width full open it's best visible.

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do not work for EA

Message 2 of 13 (1,365 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

★★★★★ Novice

I have found a lot of hairs having bald spots or messed up hair. 

 

Resized_Screenshot_20190827-135950_The_Sims_3288.jpg

Screenshot_20190827-135940_The_Sims.jpgResized_Screenshot_20190827-145529_The_Sims_3961.jpgResized_Screenshot_20190827-145658_The_Sims_3665.jpg

 

Message 3 of 13 (1,311 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

EA Live QV Team

Hi @147green14244!

Could you tell us your device, OS and playerid? We are looking into it.

 

Message 4 of 13 (1,268 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

★★★★★ Novice
@EA_DragonsEye

I found that it was happening because of the face width option. I had to shrink her face closer together, :\

I am on a Samsung Galaxy S7, Android 8.0
Message 5 of 13 (1,247 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

@147green14244 yep, but that shouldn't happen. Would you be able to share your Player ID with us like @EA_DragonsEye asked?

Here you can read how to find your Player ID:

https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile

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do not work for EA

Message 6 of 13 (1,228 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

★★★★★ Novice
Message 7 of 13 (1,208 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

★ Apprentice

IMG_20190917_150528.jpgI am having the same problem. Player ID is on top of the image. It doesnt help to adjust the head bc it doesnt change the spot. 

Message 8 of 13 (1,102 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

EA Live QV Team

Thank you for the reports Standard smile If you change the face width to be a little smaller it shouldn't show the clipping any more. 

Message 9 of 13 (1,083 Views)
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Re: [Open] Bald spot in the Preppy Ponytail

★ Apprentice

@SimGuruMaaike this does not change the result during actual game play. It only fixes the problem in CAS. The bald spot is visible during game play no matter what settings are on, as well as the bottom icon showing up with the bald spot. That is not a solution as far as while I am using my sim. 

Message 10 of 13 (1,074 Views)
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