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[Open] Bad Graphics Quality

by ItsKatlyn99
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Re: Bad Graphic Quality

★★★★ Novice
@EA_Arrenai Could EA add graphic quality in setting menu so we can change hd, hd+,etc like pubg mobile, that game is so heavy but android with ram 2 gb can play it , just my suggest
Message 71 of 90 (663 Views)
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Re: Bad Graphic Quality

★★★★ Novice

Here the ss

Message 72 of 90 (659 Views)
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Re: Bad Graphic Quality

Community Manager

Hey there, @ccwieibwfkoz.

 

While there are no in-game graphic settings, many Androids can adjust their graphic resolution outside of game. Have you tried updating the phone's resolution outside of game to see if it improves performance?

 

Arrenai Cat


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Message 73 of 90 (619 Views)
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Re: Bad Graphic Quality

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@EA_Arrenai Not yet, ok i give up i'll buy new phones, thankyou for your information master
Message 74 of 90 (602 Views)
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Re: Pixelated graphics on sims mobile

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@graceweesy wrote:

Is it just me or did the graphics of the sims became pixelated after the update? Please help to look into this matter


me too! how to fix this problem?

Message 75 of 90 (475 Views)
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Re: Bad Graphic Quality

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@ccwieibwfkoz wrote:
@JustJazzy81i updated from playstore, yes its download 500mb data again, hmm maybe my phone too old but before update august and september the graphic is smooth, before sweet treat showdown event begin

@ccwieibwfkoz wrote:
@JustJazzy81i updated from playstore, yes its download 500mb data again, hmm maybe my phone too old but before update august and september the graphic is smooth, before sweet treat showdown event begin
omg, just like me! look at mine!

Message 76 of 90 (469 Views)
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Re: Bad Graphic Quality

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@ccwieibwfkoz wrote:

This notice always appear when i reinstall the game, here the screenshoot


but without this notification

Message 77 of 90 (469 Views)
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Re: Bad Graphic Quality

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@EA_Arrenai wrote:

Hey there, @ccwieibwfkoz.

 

While there are no in-game graphic settings, many Androids can adjust their graphic resolution outside of game. Have you tried updating the phone's resolution outside of game to see if it improves performance?

 

Arrenai Cat


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Was your issue resolved by a great post? :eahigh_file: Accept as Solution

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hi @EA_Arrenai 

I play sims mobile for long time with my phone (redmi note 2) and there was no problem at all.

but since I updated to the newest version (sweet treat) on playstore (android), I have the worst graphic problem in my life. it's clean for the sims characters, but not theirs surrounding (places, items). 

my connection is good, and i downloaded additional 502mb after downloaded the game. i can play the game, quest, challenge, etc. but the graphic drives me crazy.

i guess i need to lower the resolution, but i can't find any settings/options for that on the game, nor in my phone settings.

please help me!

@EA_Arrenai wrote:

Hey there, @ccwieibwfkoz.

 

While there are no in-game graphic settings, many Androids can adjust their graphic resolution outside of game. Have you tried updating the phone's resolution outside of game to see if it improves performance?

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post? :eahigh_file: Accept as Solution

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Message 78 of 90 (458 Views)
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Re: Bad Graphic Quality

Community Manager

Sul sul, @bambankwati.

 

It's like a glitter bomb! To help track down what's happening here, could you let me know what Android version you're running on your device?

 

Arrenai Cat


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Message 79 of 90 (434 Views)
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Re: Bad Graphic Quality

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Hi @EA_Arrenai thank you for the reply!

My android version is 5.0.2. It should be fine since minimum version is 4.1, shouldn't it? Thanks before!
Message 80 of 90 (426 Views)
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