[Open] - Baby eyes have no pupils [ Edited ]

[acz3sbn56y6d]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy m51
OS Version 11
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? with update
What do you expect to see? rectification of the error
Connection Type Mobile
Please select your region Asia
Country Türkiye

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My baby sims have no eyes. They just look white.

(I do not use any mods in the game)

[SalixCat]

@acz3sbn56y6d  Thanks for reporting this issue. Could you please share an image that illustrates this issue?

I've had the same problem for a long time too. I took this screenshot yesterday.

I don't know if this is a device issue. I use a Samsung Galaxy Tab S3 with Android 9.

[cloud9dina]

I have this bug since the very beginning, so I just thought that babies in this game had no pupils 😆

[SalixCat]

This is still happening. Players who want to take pictures of their Sims' babies find this disturbing.

[EnbySim13]

@cloud9dina Same here. I just assumed that it was creepy but normal. 🤣

[SalixCat]

@EnbySim13 There was a time they showed normal.

[EnbySim13]

@SalixCat I had no idea! That would be a nice thing to have fixed.

[EA_DragonsEye]

I bumped this issue internally a couple of days ago, sorry that I did not update the thread here!

[dnlsimmer]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lenovo Vibe K5 Plus
OS Version 8.1.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Put a baby on the second floor and bring the camera closer
What do you expect to see? That the babies don't disappear and that the eyes are normal
Connection Type Wifi
Please select your region South America
Country Brazil

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Hi! Babies have problems with the texture of their eyes and disappear above the first floor when the camera is zoomed.

[SalixCat]

@dnlsimmer Thanks for your report. I have merged it with a thread about the same issue.