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Land unlocking glitch

by lhamilton07
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Original Post

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[Open] Another Land expansion is currently unlocking when there isn't

[ Edited ]
★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel XL
OS Version Android 10
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003538925542
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I just tap on any land expansion.
What do you expect to see? The option to unlock the land expansion.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I have cleared the cache and also uninstalled and reinstalled the app.

When I was trying to unlock a new land expansion it always says "another land expansion is currently unlocking" but nothing is. 

Message 3 of 10 (394 Views)
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Land unlocking glitch

★★ Newbie

I keep getting an error when I click on a piece of land that another piece of land is currently unlocking. But I literally can’t find a single plot of land in the game that’s currently unlocking. Help please!

Message 1 of 10 (367 Views)
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Re: Land unlocking glitch

Seems someone else had this issue too, SimGuruMaaike replied to them:
https://answers.ea.com/t5/Bug-Reports/BUG-I-cant-expand-land/m-p/8631361#M14753

Might want to follow her advice Large smile

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Message 2 of 10 (324 Views)
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Re: Land expansion

@Wakapocolypse do you have a land expansion unlocking on another lot maybe? Could you share a screenshot of what you're seeing?

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Message 4 of 10 (268 Views)
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Re: Land expansion

★ Novice

No I haven't started unlocking the other lots yet, I wanted to fully unlock this one first. 

Message 5 of 10 (247 Views)
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Helppp plssss

★ Novice

İts say that another land expansion is currently unlockink and its not over and ı coudnt open any land plsss somebody help me

Message 6 of 10 (180 Views)
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Land expansion is not over

★ Novice

I dont have land expansion but game  say always another land expansion is currently unlocking its not over  always say that this help pls 

Message 7 of 10 (156 Views)
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Re: Helppp plssss

★★★★★ Novice
@fatmagoste Sadly you can only do one at a time now, such a pain !!
Message 8 of 10 (154 Views)
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Re: Helppp plssss

[ Edited ]

@fatmagoste is there any land unlocking at the moment?

 

I found your reply to another post and merged those with a current bug report on this issue.

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Message 9 of 10 (116 Views)
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Re: Helppp plssss

EA Live QV Team

@fatmagoste and @lhamilton07 would you be able to provide your Persona ID so I can look into this further?

Message 10 of 10 (28 Views)
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