February 2021 - last edited February 2021
@EA_DragonsEyehave DM’d you a link to YouTube showing a freezing ad. I will be taking the link down in 24 hours to protect my privacy. Please DM me following that if you still could use it. Thanks
Edit: I have taken the video down, @EA_DragonsEye. It had a lot of sensitive content in it because of loading screens. If it would be helpful please let me know and I’d be happy to relink it. Thanks!
February 2021 - last edited February 2021
I have freezing ad video, it was linked from YouTube to Twitter to a DM. I really don’t know what I’m doing, that was the best I could do. I have now taken down both links. It was too dangerous. Anytime anybody wants it, it’s there. Guaranteed.
Also. Can’t find the developers post requesting further action from me on ads functionality data. I’ll search it. Maybe I’m just looking in the wrong place.
Edit: Feb 27/21 I was. There are now two threads active on freezing or non playing ads. I didn’t realize that. https://answers.ea.com/t5/Bug-Reports/Open-Mailbox-ad-icon-disappears-Ads-Not-Working/td-p/9976912/p...
March 2021
Same issue. Ads don't play and the icon disappears and a little later appears as if it wasn't clicked. I figured that while it's gone clicking on the knife stand will prompt it too I'm but clicking it just closes the prompt and does nothing. The bug has spilled to other ad prompts, but it doesn't block them 100% of the time.
March 2021
April 2021 - last edited April 2021
@Sera_Sims_Mobile,@SalixCat, @EA_DragonsEye
This had worked last time,but this time ,even after doing it multiple times, the ad doesn't play .
And it's happening not only during STS, but also while collecting rewards, if it plays at all ,it glitches and reloads the game,not giving rewards.
April 2021
April 2021
I guess it just doesn't work sometimes, I had to move on after doing it multiple times, exiting and loading the game back ,and again going back and forth. This took me about 20-30 mins ,at each round. For me all that time wasted isn't worth it.
May 2021
February 2022
Some days my videos won’t play either does nothing or crashes system so I have to restart phone. Can’t get extra on task for watching or click on video on postbox etc. if I click on it during sweet task doesn’t play but does add.
September 2022
Hi there...this has happened to me. I tried resetting my advertising ID like you did but it still happens. I get no ads for rewards in any of my games.