July 2020 - last edited January 2021 by EA_Neil
Player id- [player ID removed by EA_Neil]
happening to me on iOS, But only when the cat game ad plays. 🤨 not any other ad but the cat game. 🤔
if I shut the game down and play the event other ads are fine until the cat game ad plays and it happens again.
is this the same ad that glitches for others or is it just me?
July 2020
July 2020
@redwingsgirl14 Thanks for the info, but fortunately after restarting my iPad the glitch is gone. I was able to finish 5 showdowns with no problems.
July 2020
This was an issue I've had since March 2020, it's now July. What I noticed is that after playing for a certain length of time the ads stop playing until the game period is no longer expired. The times on the events in the STS can be bought to open them or they stay on a clock. Once the clock is refreshed you can compete with ads again. Ads have never played during an entire day of playing STS, the ads only play at 12 hour intervals or 8 hour intervals. In my experience.
August 2020
August 10, 2020
I stopped getting Ads today.
Not getting ANY for the STS Dream Garage- August 3, 2020.
I am also not getting the ads through my mailbox
either.
I click on them, but nothing happens.
Really Frustrating with an STS Event going on right now.
Would appreciate help to complete the STS Event.
Thx. ~ kat
Playing on my iPad
August 2020
@katclawsx3 wrote:
August 10, 2020
I stopped getting Ads today.
Not getting ANY for the STS Dream Garage- August 3, 2020.I am also not getting the ads through my mailbox
either.
I click on them, but nothing happens.
Really Frustrating with an STS Event going on right now.
Would appreciate help to complete the STS Event.
Thx. ~ kat
Playing on my iPad
Are you only getting a black screen @katclawsx3 or do you get to play part of the ad?
Is this happening with all the ads?
August 2020
September 2020 - last edited January 2021 by EA_Neil
Player ID: [player ID removed by EA_Neil]
Yeah, I've been getting this for a while now. I'd say for at least the last couple of Sweet Treat Showdowns. When my ads stop working, it's during the showdown, with each mailbox, and after completing an activity (long, standard, short events, STS activities, and shifts at the eco workshop). Same as everyone else, when you click on the ad icon nothing happens.
Resetting my advertising ID makes it come back temporarily, but I'd have to remember to do that before each time I log in if I want it to work like before. I'd rather the game just work properly.
Thanks.
January 2021 - last edited January 2021 by EA_Neil
I'm having same problem. Seemed to start after first playing Sweet Treat Showdown too but maybe that's because I attempt to watch more ads during the challenge. Then, video ads will stop working intermittently after playing a challenge even with my mailbox and also after completing events for extra awards. Very frustrating because I could be further along by now. I assume EA doesn't get any revenue from me because I can't watch videos for there impressions or ad clicks. Player ID [player ID removed by EA_Neil]
January 2021 - last edited January 2021 by EA_Neil
@EA_Kipling [player ID removed by EA_Neil] my ads not working either ☹ please help