November 2019 - last edited November 2020 by SalixCat
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone SE
OS Version 12.4.2
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Allow an ad to play
What do you expect to see? [Happens with about 1/2 of the ads that are shown. Currently it’s the Clockmaker ad.] After clicking play and letting the ad to play to the end it automatically opens the App Store without requesting or receiving permission. Note: I do not touch the screen while the ad is playing.
Connection Type Wifi
Please select your region North America
Serious Security Issue: Sims Mobile provides in game boasts if you watch an ad. After some of the ad plays to the end it will automatically open the App Store without requesting or receiving permission. ** Note: I do not touch the screen or interact with the ad, the App Store simply opens. There are a few ads that do this. Currently it’s ‘Clockmaker’
I included a few screenshots: the ad, the transition to the App Store opening, and the App Store page for the ad. (I reported this issue to Apple, but they said this is an EA security issue since they host the ads)
November 2020 - last edited November 2020
@SalixCatThank you! As you probably already know, I am not the only one experiencing this so it is a relief that the team is aware of this issue.