Only awarded 9 wicket shards, and bonus level remains locked

[kramsharp]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 11.0.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 732647929
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Endor escalation First level completed only recipeived 9 wicket shards instead of 10 Also although event was 3 starred bonus level has not opened and remains locked
Steps: How can we find the bug ourselves? Play the event
Connection Type Wifi
Please select your region Europe
Country Uk

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Although I didn’t take a SS only 9 wicket shards where issued on completion, bonus level remains locked although 3*

[449710430e37db54 · Accepted solution]

Bonus level is only unlocked when you have a 7* Wicket.

Less than 10 Wicket shards has already been acknowledged as a bug. https://www.reddit.com/r/SWGalaxyOfHeroes/comments/77cvvz/only_7_wicket_shards/dokv5in/

[Artimus1000]

You did much better then I did.
Six, Whiskey Tango Foxtrot?
For anyone else who has managed to find the well hidden path to the new forum bugs report that’s not on the forum and no one, like say someone whose job is to communicate with players, made any kind of announcement with a link?
I digress...CapGaSP has posted this is NOT WAI. It will be looked into come the morning...well the normal one I guess not the one those of us who don’t sleep...or at least not the “normal” sleep pattern.
I digress...a lot...I have faith...it’s CapGaSP so keep calm...etc.

[449710430e37db54 · Accepted solution]

Bonus level is only unlocked when you have a 7* Wicket.

Less than 10 Wicket shards has already been acknowledged as a bug. https://www.reddit.com/r/SWGalaxyOfHeroes/comments/77cvvz/only_7_wicket_shards/dokv5in/

[EA_Grasshopper]

Thanks for the report @kramsharp. We've flagged this for investigation.

[cestvel]

I only got 7 Shards instead of the "full ten shards"

[kikithezombie]

Me too

[baldu42]

I also got only 7 shards. Where should I fill a ticket?

[Artimus1000]

I don’t think very many people if any at all received all the Wicket shards.
I believe for counting purposes clicking the “Me too” button under the original post would be helpful.

[CG_Kozispoon]

Hiya!

Thank you for your reports. Our team is aware of the issue and a Hotfix should be scheduled in order to address this. Further updates can be viewed via the News & Announcements section of AHQ. Or you can just click the handy dandy link below. Thank you!

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