February 2018
Big, ongoing problem. Look at this: https://answers.ea.com/t5/Technical-Issues/INFO-REQUEST-Missing-Head-to-Head-Rank/m-p/6651666#M41
March 2018
EA how is this problem not resolved! You have so many in the community asking for help. Online head to head is the main reason so many of us buy the game in the first place. Your lack of commitment to resolving this issue is flat out unacceptable! When will this be fixed? Are we getting the next version of the game for free as a result of your incompetence!?
March 2018
Any updates for when this will be fixed?
August 2018
This same thing literally just happened to me but on madden 19, get this fixed immediately, please & thank you!
September 2018
Just wanted to let you know this issue will never get resolved and EA doesn’t care about the community. My rank disappeared on 18 and now on 19 and I will never buy another game from EA again.
August 2019
Just happened to me on madden 20 18,19 now 20
May 2020
So my online rank came back as it got fixed 2 days ago and I was playing a game and it said my lan line got disconnected so I was no longer on ps network. Everything is in and I re signed in and my rank disappeared again. This is getting god damn ridiculous.
May 2020
dude right?? Mine just came back 2 days ago and I got disconnected today and it disappeared AGAIN!!!!