One year later, still same bugs.

by Milvvo
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Original Post

One year later, still same bugs.

★★★ Novice

Product: Anthem
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number MSI GeForce GTX 1080
Enter RAM memory size in GB 16
Please select your region Europe
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. After loading the game (either quickplay or stronghold)
When did this happen? (dd.mm.yy hh:mm) 22.03.2020 15:40
Summarize your bug One year later I download the game again to check for improvements - clean install, this time on dual nvme SSDs in raid-0 (game had a lot of loading in it you know) Still unplayable, Error loading pilot data roughly 5 out of 10 tries.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I realize that renting data centre from amazon doesn't give you much ability to fix connection related issues but there might be a problem with net code.
What happens when the bug occurs? I press start mission > Loading > I get in the game and after 3-10 seconds in I get disconnected > loading > I'm back in fort tarsis
What should be happening instead? The game should be enjoyable.

Just to clarify, I'm using high quality 100% uptime fibre optics connection and I have never had any issues with online games/activities, other EA titles like battlefront or battlefield run just fine.

Message 1 of 18 (1,456 Views)

Re: One year later, still same bugs.

@Milvvo  if you had the problem before I suppose it is still present now. As you haven't played for a good while did you repair the game after the updates ? Did you install "media feature pack" ? Here is the link 

https://support.microsoft.com/en-ie/help/3145500/media-feature-pack-list-for-windows-n-editions

_____________________________________________________

- Carpe diem and enjoy your game -


    Just a normal gamer trying to help – not working for EA




Message 2 of 18 (1,399 Views)

Re: One year later, still same bugs.

★★★ Apprentice

@MilvvoHave you read through and tried the fixes in these threads?

 

https://answers.ea.com/t5/Technical-Issues/SOLVED-PC-Loading-Pilot-Data-Error-Again-in-March-2020/m-...

 

https://answers.ea.com/t5/Technical-Issues/PC-Possibly-found-a-solution-for-connecting-problems-retr...

 

https://answers.ea.com/t5/Technical-Issues/PC-Console-Troubleshooting-Guide/m-p/7477511#M6905 (PC Troubleshooting Step 2)

 

Someone on Reddit also mentioned to try switching weapons as soon as you load in as it can trigger the server to fetch your pilot data again.

https://www.reddit.com/r/AnthemTheGame/comments/b2lor7/psa_error_loading_pilot_data_can_be_easily_av...

 

@Valhalla-striderThey aren't using Windows N edition so trying to install the media feature pack either won't work or will only cause problems in Windows itself if they force the install.

Message 3 of 18 (1,373 Views)

Re: One year later, still same bugs.

★★★ Novice

As I mentioned, this time installation is clean. Last time I played was about a year ago and during that time I upgraded my system SSD so this time whole windows installation is different and game files installed fresh. 

 

Thanks for reply either way.

Message 4 of 18 (1,367 Views)

Re: One year later, still same bugs.

★★★ Novice

@SerDagron wrote:

@MilvvoHave you read through and tried the fixes in these threads?

 

https://answers.ea.com/t5/Technical-Issues/SOLVED-PC-Loading-Pilot-Data-Error-Again-in-March-2020/m-...

 

https://answers.ea.com/t5/Technical-Issues/PC-Possibly-found-a-solution-for-connecting-problems-retr...

 

https://answers.ea.com/t5/Technical-Issues/PC-Console-Troubleshooting-Guide/m-p/7477511#M6905 (PC Troubleshooting Step 2)

 

Someone on Reddit also mentioned to try switching weapons as soon as you load in as it can trigger the server to fetch your pilot data again.

https://www.reddit.com/r/AnthemTheGame/comments/b2lor7/psa_error_loading_pilot_data_can_be_easily_av...

 

@Valhalla-striderThey aren't using Windows N edition so trying to install the media feature pack either won't work or will only cause problems in Windows itself if they force the install.


I did all the steppes a year ago and I got no results whatsoever, not better not worse, still the same and I even wont as far as using third party software to track exact route of my packets between my ISP and Anthem servers to check if they are getting fragmented along the way which to my surprise weren't.

this time I'm not willing to waste my time on this as the problem cleary isn't on my end (I can load into fort tarsis and hangar without any problems)

Message 5 of 18 (1,363 Views)

Re: One year later, still same bugs.

★★★ Apprentice

@Milvvo  I appreciate you may have tried quite a few things last time so I'm not going to make you read through loads of posts and try a hundred different things. Though I would implore you to try a least a couple quick things as it can really help us and the developers understand what might be causing the issue if they happen to work.

 

First, could you check your ignore list under the Social menu and remove anything in there so it's empty, then try loading a mission.

 

Second, when you load in to a mission does your Javelin look like the default one? If so, try switching your weapon straight away and see if your Javelin's appearance switches back to your customised look.

 

Would appreciate it if you could take a few minutes to try these.

 

Cheers.

Message 6 of 18 (1,339 Views)

Re: One year later, still same bugs.

@SerDagron  my bad....misread the dxdiag file...bad advice indeed Embarrassed

_____________________________________________________

- Carpe diem and enjoy your game -


    Just a normal gamer trying to help – not working for EA




Message 7 of 18 (1,309 Views)

Re: One year later, still same bugs.

[ Edited ]
★★★★ Pro

@Valhalla-striderOne thing I notice from the dxdiag file. Don’t use DirectX12, the game requires DirectX11.

Also, how is is the bufferbloat on your broadband connection? Not sure how common it is in Europe to buffer users, but it’s very common in the US, especially on UP channels going to the servers.

Message 8 of 18 (1,295 Views)

Re: One year later, still same bugs.

★★★ Apprentice

@Valhalla-strider  No worries, we all misread things sometimes Standard smile Hope I didn't come across as being rude or anything.

Message 9 of 18 (1,281 Views)

Re: One year later, still same bugs.

[ Edited ]
★★★ Novice

Thank you all for your sugestions, I will take my time to check all the things pointed out however, yesterday I looked through all the settings in menu to seee if I missed something and I turned on statistics reporting (or whatever it was called) and for some reason the disconnects got a lot less frequent. It sounds like a coincidence but I haven't changed anything else. 

 

As for changing weapons right after loading into the game I cannot confirm if that works since many times I get disconnected before the game actually let's me do that (I get into the game and after 2 seconds I get 1-2 second freeze and another loading screen into fort tarsis)

Message 10 of 18 (1,260 Views)