Re: ORIGIN BUG PLEASE HELP DONT IGNORE ME AS ALWAYS

by EA_David
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Original Post

ORIGIN BUG PLEASE HELP DONT IGNORE ME AS ALWAYS

★★ Guide

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon R9 270
Enter RAM memory size in GB 4-8GB
What is your gamertag/PSN ID/EA Account name? aikohu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Origin
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to create account
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1-4
When did this happen? (dd.mm.yy hh:mm) 26.07.2020 19:00 Central europe
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? We have technical difficulties right now, try again later.
What should be happening instead? We have sent a code to your email.
Steps: How can we find the bug ourselves? Try to create an account.

PLEASE HELP DONT IGNORE ME THIS IS ABOUT ORIGIN BUG BECAUSE I CANT POST IT ANYWHERE ELSE SORRY.

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Re: ORIGIN BUG PLEASE HELP DONT IGNORE ME AS ALWAYS

[ Edited ]
★★★★★ Apprentice

I'm replying so your post doesn't get lost

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Re: ORIGIN BUG PLEASE HELP DONT IGNORE ME AS ALWAYS

Community Manager

There are some local troubleshooting steps here which may help: https://answers.ea.com/t5/Origin-Client-Web-Technical/Can-t-login-to-account-because-of-technical-di...

One thing to note is that some players got around this by using a different connection or a VPN. If this works for you, then this indicates that your ISP is a factor, and you need to contact them. 

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