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[XB1] Game crashes after coming out of build mode

by TeamStark93
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Re: [SOUND PROBLEM ECO LIFESTYLE] Sound crackling and skipping

★★ Novice

I’m having the same issue my tv is new and works fine I’m on Xbox one

Message 11 of 59 (799 Views)
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Re: Sims 4 Fuzzy Audio Please Help

★★ Novice
@PoptartJuniper That just made my tv blurry I have it on auto-detect it’s recommended for my tv
Message 12 of 59 (792 Views)
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Re: Sims 4 Fuzzy Audio Please Help

Do you all have the fizzy drink machine or bug boxes at all?



I don't work for EA. I'm a player helping other players.
Sims 4 Console FAQ | Sims 4 Console Patch Notes
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Message 13 of 59 (755 Views)
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Re: Sims 4 Fuzzy Audio Please Help

★★ Novice
@PoptartJuniper Not using them atm it doesn’t matter what world I play the or what I am using
I went to an older save I don’t have anything from eco on there and the same Frown
Message 14 of 59 (740 Views)
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[XB1] Game crashes after coming out of build mode

[ Edited ]
★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.26.54.2300
What expansions, game packs, and stuff packs do you have installed? Eco lifestyle Discover university Island living Get famous Seasons Cats and dogs Get to work Realm of magic Parenthood Vampires Dine out Outdoor retreat Tiny living My first pet Landry day Toddler Kids room Romantic garden Perfect patio
Steps: How can we find the bug ourselves? Go into build mode, build or place some stuff and exit.
What happens when the bug occurs? Sound goes funny after coming of build mode and then after a while of the sound being funny the game crashes and goes back to xbox home screen.
What do you expect to see? My game not to crash after coming out of build mode
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed eco lifestyle

After installing Eco Lifestyle everytime I exit build mode my sound breaks and then after about 10-15 minutes of playing after this my game will just crash and return to my xbox screen. 

 

 

Edit By Crinrict: Added Tag to Title

Message 15 of 59 (230 Views)
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Sims 4 Xbox audio bug then crash

[ Edited ]
★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.26
What expansions, game packs, and stuff packs do you have installed? Every pack including Eco living
Steps: How can we find the bug ourselves? Travel anywhere and when it starts raining the audio gets messed up.
What happens when the bug occurs? The audio gets messed up and then I can’t hear anything. The game crashes after that.
What do you expect to see? I expect to hear the game and for it not to crash
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I think the patch from June 3

     

Message 16 of 59 (521 Views)
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XBOX Audio Cutting Out

★★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63
What expansions, game packs, and stuff packs do you have installed? All DLC downloaded
Steps: How can we find the bug ourselves? Playing a household in Evergreen Harbor
What happens when the bug occurs? The audio will start crackling and cutting out.
What do you expect to see? Normal audio.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Downloaded the Eco Lifestyle expansion

The audio issues notably start after traveling between lots, especially to the community space or using the recycling machine. The only thing that stops it involves exiting and restarting the entire game. Audio works fine on all other games and even watching movies on my Xbox and monitor. Didn’t appear until after Eco-Lifestyle downloaded.

Message 17 of 59 (746 Views)
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Re: XBOX Audio Cutting Out

Hero
@summerbnik Merged your post with existing thread on this

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 18 of 59 (714 Views)
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Re: [SOUND PROBLEM ECO LIFESTYLE] Sound crackling and skipping

★★★★★ Novice

I have the same issue. I only have this sound problem with sims 4 after I installed eco lifestyle. If I continue to play with the sound muted when the crackling starts. Eventually the game crashes back to home screen.

 

Message 19 of 59 (683 Views)
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Re: [SOUND PROBLEM ECO LIFESTYLE] Sound crackling and skipping

★★ Novice

I'm playing on my XBOX One and am experiencing the exact same problem AND my game keeps freezing then crashing. 

Message 20 of 59 (678 Views)