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[OPEN] Why is the terrain height changing when I add a basement?

by makjolee
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Original Post

[OPEN] Why is the terrain height changing when I add a basement?

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Base: 1.47.51.1220
What expansions, game packs, and stuff packs do you have installed? Get to Work, Seasons, Cats and Dogs, Dine out, Holiday
Steps: How can we find the bug ourselves? When you build a basement
What happens when the bug occurs? The terrain on the upper level changes when you add a basement.
What do you expect to see? Same leveled terrain as prior.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Update

The terrain moves when you add a basement, but didn't prior. 

Message 1 of 21 (1,734 Views)

Re: Why is the terrain height changing when I add a basement?

@makjolee which lot(s) were you using when this happened?  For a quick test, I jumped onto Pebble Burrow in Oasis Springs, and did not experience any change in terrain when drawing a basement there.  Tried Oakenstead as well, and the lot again behaved as expected.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 2 of 21 (1,703 Views)

Re: Why is the terrain height changing when I add a basement?

★★★★ Novice

“It’s a good house” in Brindleton Bay

Message 3 of 21 (1,668 Views)

Re: Why is the terrain height changing when I add a basement?

★★ Guide

I've also noticed this issue where the terrain raises to hide my foundation if my basement goes to the edge of my house.  My sims are on what was the empty lot in Oasis Springs in the neighbourhood that the Caliente's live in. 

 

Here's a link to a video where I show it (it links to the point in the video that I show it on. 

https://youtu.be/EObV8uC-kuo?t=1013

 

Thanks and regards,

Jennifer

 

Message 4 of 21 (1,637 Views)

Re: Why is the terrain height changing when I add a basement?

★★★★ Novice

I had this happen in Oasis Springs when I edited the Rattlesnake Juice bar to add a basement. It raised the terrain height which in turn deleted all the stairs allowing access to the building.

Message 5 of 21 (1,605 Views)

Re: Why is the terrain height changing when I add a basement?

★★ Guide

I've been noticing it as well; it looks like when the basement sections are placed, it auto-adjusts to balance between the surface level and the basement level.

Have you tried playing around with the foundations, or also trying to place the stairs towards the center of the building instead of the sides? I noticed when I set up stairs heading into the basement that the terrain seems to change when I place it towards the edge of the building rather than towards the center.

 

I wonder if it has to do with the elevation of the basement/surface building walls?

 

- B

Message 6 of 21 (1,568 Views)

Re: Why is the terrain height changing when I add a basement?

★★ Guide

Just chiming in again to say I also noticed this when adding a basement to the Blue Velvet in Willow Creek.  I had to stay within the walls of the main floor and porch to not have this happen.  I ended up extending one of the porches so I could have enough room in the basement for what I wanted to do. I also admin on a Facebook group and have seen a few people report that this happens with them as well. I have some screenshots that show this at the Blue Velvet, before, during and after; hopefully they attach properly.  

 

 

Thanks and regards,

Jennifer

 

Message 7 of 21 (1,396 Views)

Re: [TO TEST] Why is the terrain height changing when I add a basement?

[ Edited ]
★★★ Apprentice

I thought I didn't know how to use terrain tool. I had this issue when terrain tool was updated by patch last year. Since that time, I don't place foundation when building my sims family home. There's no problem with building a basement without foundation. 

Message 8 of 21 (1,392 Views)

Re: [TO TEST] Why is the terrain height changing when I add a basement?

★★ Guide

Just wanted to further update.  I was playing around a bit more on the Blue Velvet lot that I showed the pictures of earlier and I found if I lowered the foundation, added the basement and then raised it again the foundation will apply evenly to the full building, even where the basement goes out to the outer wall of the building. I had wondered if using the 'flatten terrain' tool would fix the problem, but it didn't when I tried it.  The downside of this solution is that all stairs are removed from the patios/porches and have to be added back (which is more an issue if you are adding a basement to an existing build as if you do it when you are building, you just need to add the stairs in later).  So not necessarily ideal, but it is a work around if you are having this problem. 

 

Thanks and regards,
Jennifer

 

Message 9 of 21 (1,383 Views)

Re: Why is the terrain height changing when I add a basement?

★ Apprentice

this happened to me as well. I was able to fix it by lowering the basement down by the same number of clicks as the foundation was high. In other words, if  your foundation is one click high lower your basement one click and the terrain will be flat again.

Message 10 of 21 (1,374 Views)

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