[OPEN] [W] Can not change nose color for werewolves [ Edited ]

[Simmerse]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.89.214.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? My sim was bitten and turned into a werewolf. I used cas.fulleditmode to change the wolf's appearance, but I can not change the color of the nose. It's white and blends into the face too much
What happens when the bug occurs? n/a
What do you expect to see? n/a
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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My sim was bitten and turned into a werewolf. I used cas.fulleditmode to change the wolf's appearance, but I can not change the color of the nose. It's white and blends into the face too much. I have all the packs and no cc or mods. I was able to change the nose color on a sim who was bitten in a previous save file, so I don't know why it's not letting me this time. 

Edit By Crinrict: Added Tag to Title, filled in form as good as possible.

[cheekyimp]

I had this too, I thought I was missing some thing, (my wolf's nose was white too) but I hit the randomise button (top right of the nose box) and the colours popped up overlaid on the nose options, and the next time I loaded the game, all the colours were in the right place, I removed all mods to check this and it was happening with mods installed or not. 

[crinrict]

HI @Simmerse 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• ConfigOverride, if you have your own configuration files.
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

If this fails, please add some pictures to your thread and please also edit your post to fill in the template. If you're not prompted, please answer these questions.

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

The bug template is currently working on/pff but it helps if you are not prompted for the template while editing, please answer the questions anyways.

[Jr3nmbr1]

It’s the same for me but I’m in Xbox

[crinrict]

@Jr3nmbr1 Is your issue a bit like this ? https://answers.ea.com/t5/Bug-Reports/Werewolves-turned-in-game-have-monochromatic-faces/td-p/115681...

I think it's best to separate PC/Mac and console for now.

There have been reports for missing nose colors being related to mods which is why there could be multiple issues and Console being different cause they have no mods.

[WingedSnek]

Hello, I had the same issue with a werewolf turned in game via werebies (not by asking another werewolf to bite them). A werewolf created in CAS or via cheat does not seem to have that issue. Not only the nose lacked colors but also the inside of the ears and the mouth. What worked for me was randomizing the nose. This not only brought back the color to all parts of the werewolf that aren't supposed to match the fur color but also re-added the option to select a color for the nose. Hope this can help you too.

[Rowan73]

This worked for me. My newly turned in game werewolf had pale nose, inside ears and inside mouth. Playing with no mods on PC. I tried randomizing nose and was then given back all color options for nose plus given color in inner ears and inside mouth. Thanks!

[crinrict]

@Rowan73 How did you take the Sim to CAS ? With Change Sim or cheat ?

Are you using mods/cc ?

@Simmerse Could you please fill in the template. Thanks.

[crinrict]

There's a similar thread here: https://answers.ea.com/t5/Bug-Reports/Werewolves-turned-in-game-have-monochromatic-faces/td-p/115681...

Does anyone that didn't post there yet also have issues with the ears being wrong color or is it just the options missing ?

[Rowan73]

Hi!

I took my Sim into CAS both through clicking on the dresser and selecting ‘plan outfit’ and when that didn’t work I used the cheat cas.fulleditmode and shift-clicked my Sim.  Neither way worked to show available nose color swatches and inner ears, mouth, and eyeliner was pale. It wasn’t until I tried OP trick of hitting randomize swatch at the nose selector that the color came back. At that time I had used the cheat cas.fulleditmode and shift-clicked my Sim. HTH!