3 weeks ago
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SP38.1.assets.beta-sp38.35
What expansions, game packs, and stuff packs do you have installed? All except for Journey to Batuu.
Steps: How can we find the bug ourselves? Enter main menu, select new game, and enter CAS.
What happens when the bug occurs? Spot where traits would be is blank, no way to click them.
What do you expect to see? Trait slots I can click on to browse traits.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Downloaded Lovestruck EP.
I had not opened my game since the first patch update on July 23rd. I downloaded Lovestruck and the update on the 25th. I entered CAS and realized I could not save a new sim to the gallery because the traits area was blank. I went back in and it appeared, but the preferences were messed up and unable to click on. Today, the 26th, I updated my game again for the emergency fixes and now the traits are gone again. I have repaired my game, taken out all mods and cc, deleted the localthumbcache, restarted my computer, took my entire The Sims 4 file out and launched with a fresh game and the traits are still gone.
3 weeks ago - last edited 3 weeks ago
The game starts up fine and loads the CAS screen normally, but the trait bar is completely gone (as shown in picture). I have uninstalled and reinstalled, repaired the game at least 3 times, updated the last two most recent patches, and I have zero mods or CC installed (I even have the 'enable custom content' and 'allow script mods' buttons unchecked in settings). PLEASE FIX!
3 weeks ago - last edited 3 weeks ago
@apeighty I'm honestly hoping that it's something going on with ea or that kind of a deal because I have been so excited to come home and play and this started happening for no reason. I kinda wish I didn't update it hahaha 🥲 removed all of the mods and cc
3 weeks ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.assets.beta-sp44.17
What expansions, game packs, and stuff packs do you have installed? All the packs
Steps: How can we find the bug ourselves? When I go to create a sim, traits never show up
What happens when the bug occurs? Traits slots are invisible
What do you expect to see? Traits slots should be back and I would be able to select the traits I want.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It happened after the latest update.
The traits aren't showing at all since the latest update.
3 weeks ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.335.1020 DX9
What expansions, game packs, and stuff packs do you have installed? All of them minus a few kits
Steps: How can we find the bug ourselves? Go into cas and the traits panel isn’t there
What happens when the bug occurs? Can’t select traits because the traits panel is gone
What do you expect to see? Traits panel and be able to select them
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Lovestruck
Can’t see the trait panel at all, so cannot select any traits or see them, can randomise and see them saved in the gallery but can’t see them in cas or select them at all as the panel is completely gone, have tried everything to fix it but nothing works. All happened after the most recent love struck update. Please fix it cuz I can’t play the game or create any sims
3 weeks ago
same deal here! for me, it works as intended when all mods are removed, but when i try to add any back in (not any particular or specific one) the traits panel disappears again.
if i try to create a new user folder without mods, it works — but when i add any of my saves, tray, or mods back in, the game just won’t load.
never had this issue before until the lovestruck update. i don’t have the pack. i play on mac. i’ve tried repairing, i always remove localthumbcache when i make any change to my mods, i’ve made the game generate a handful of new resource.cfg files but nothing helps.
please please pleaaaseee fix this, i’m going crazy 😭
3 weeks ago - last edited 3 weeks ago
the ui is gone randomly, even if i don't have mods in, it changes with almost every restart, meaning i don't know if my mod works or not, making it impossible to test, please help.
2 weeks ago - last edited 2 weeks ago
@lona_kim Me too I’m so frustrated there’s been no news about how broken CAS is in general! Spent all that money for nothing as of right now
2 weeks ago
This has only happened once for me. My game is vanilla and after quitting and relaunching the traits appeared again in CAS. I loaded, started a new save, and quit several times today and it was fine each time. Seems to be one of those annoying bugs which is intermittent ![]()