[OPEN] Unable to select traits in CAS

by GoldGoddezz
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Original Post

Re: [Post-update error] Traits section disappeared in CAS mode, sims not respons

@yuzu_kimura @lia1313 @HelloWorldsSims4 @BigLenny878  If you haven't already, please test with no mods or custom content: move the entire Mods folder to the desktop.  (It's not enough to simply disable mods.)  If that helps, please use this thread:

 

https://answers.ea.com/t5/Mods-CC-Issues/Traits-Panel-Not-Appearing/m-p/13899154#M64509

 

If this problem happens with no mods or custom content, please try a clean user folder, as described in post 2.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 68 (1,913 Views)

Re: sims 4 trait menu in cas not showing up.

★★★ Novice

I have this same issue and I do not have mods installed. I have tried removing my whole Sims 4 folder and allowing EA to remake it and it is still doing it. This did not start til the update on 7/23/2024.

Message 12 of 68 (1,853 Views)

Re: sims 4 trait menu in cas not showing up.

@LilChris74  Please clear the EA App's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

and repair the game: open your App game library, click Sims 4, and select Manage > Repair.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 13 of 68 (1,799 Views)

Re: sims 4 trait menu in cas not showing up.

★★★ Newbie
@luthienrising Hey so I have the same problem and I did exactly what you said. The game acts as a new but the traits are still not showing no matter what. Removed all of my mods and cc just to be sure.
Message 14 of 68 (1,744 Views)

Re: sims 4 trait menu in cas not showing up.

@lona_kim Please try this:

 

 

  1. Drag/Move your whole Sims 4 folder from Document > Electronic Arts to your desktop. Or rename it
  2. Launch Sims 4
  3. Start with New to test if your issue recurs in a new game.

 


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 15 of 68 (1,728 Views)

Re: sims 4 trait menu in cas not showing up.

★★★ Newbie
@luthienrising It's still happening. I even tried repairing the game by ea app but nothing's working
Message 16 of 68 (1,693 Views)

Re: sims 4 trait menu in cas not showing up.

@lona_kim And to confirm, the game behaved like it was brand new when you did the new-user-folder test? If it did, the next step is probably Bug Reports. Make sure to include in your report all the tests you did, including the new save in a new user folder.

 

If the game didn't behave like it was brand new, you might have some other technical issue, perhaps with your folders. Let me know, and I'll figure out where to send you.

 


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 17 of 68 (1,682 Views)

Re: sims 4 trait menu in cas not showing up.

[ Edited ]
★★★ Newbie

@luthienrisingYeah it acted as if I never played it but I still couldn't see anything. And sometimes I can't even name my sims. I pit in the name and it just comes out as a line, somewhat like this: ______(/)

Message 18 of 68 (1,674 Views)

Re: Unable to select traits in CAS

Same happening to me on a Mac. Vanilla game.

 

Screenshot 2024-07-26 at 23.00.28.png


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 19 of 68 (1,646 Views)

A couple of Issues

★★★ Newbie

Hello, my game is having some issues. The first one is in CAS. I can't select traits after a while when I'm making a sim. The traits section is completely gone. It has done this on several sims, but when I restart the game the traits panel returns and I'm able to pick traits again. It's a new save. Traits worked for a while then disappeared and I have to restart the game in order for the traits to appear again.

 

Also, when in Henford on Bagley, whenever the wild foxes interact with any sim they stretch out. I have no idea what's going on there.

 

These issues started after the latest update.

Message 20 of 68 (1,611 Views)