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[OPEN] Strange lines appear on Rounded Roofs in Winter

by SproutLee
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Original Post

[OPEN] Strange lines appear on Rounded Roofs in Winter

[ Edited ]
★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.50.67.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Place Octagon roof during winter
What happens when the bug occurs? it produces weird shadow
What do you expect to see? no weird shadow
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Example 

Message 1 of 5 (252 Views)

Re: [NEEDS INPUT/A] Octagon Roof Makes Weird Shadow During Winter

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Tagging @BryonyRae for this one.

Happy Gaming
Crin


Trennlinie


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Please only contact me via PM when asked to do so.


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Message 2 of 5 (198 Views)

Re: [NEEDS INPUT/A] Octagon Roof Makes Weird Shadow During Winter

@SproutLee I was not able to reproduce those lines in my game, but I suspect it may have to do with the fencing below the roof possibly casting a shadow up onto it.  Do you have your build available on the Gallery by any chance so that I could download and take a look at it?  If not, would you consider uploading it (just call it "Test Weird Roof Shadow" or the like and tag me to let me know it's available)?

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I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 3 of 5 (176 Views)

Re: [NEEDS INPUT/A] Octagon Roof Makes Weird Shadow During Winter

★ Guide
@BryonyRae I uploaded and hopefully tagged you correctly
Message 4 of 5 (162 Views)

Re: [NEEDS INPUT/A] Octagon Roof Makes Weird Shadow During Winter

Thanks @SproutLee.  I was able to see the issue in my game.  The lines are being caused by the intersecting roof.  In my testing, I have found that if any of the rounded roof styles have their eaves extended and another roof is placed touching/intersecting them, the lines/shadows appear.  Will add to our list.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 5 of 5 (84 Views)

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