Help us improve Answers HQ! Take Survey No, Thanks

[OPEN] Stairs placed against interior wall cause exterior trim to disappear

by BryonyRae
Reply

Original Post

[OPEN] Stairs placed against interior wall cause exterior trim to disappear

[ Edited ]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Create a two story structure. Place exterior trim all around the structure. Place stairs inside the structure (that do not intersect interior walls). Note that exterior trim remains as you originally placed it. Move the stairs to be adjacent to an exterior wall with trim.
What happens when the bug occurs? Where the stairs touch the wall, the exterior trim disappears. The game seems to recognize it as still being present but just doesn't display it.
What do you expect to see? Exterior trim should remain visible whether stairs are placed against the wall or not.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

If you place stairs in the interior up against a wall that has trim on its exterior, the exterior trim in the corresponding area will disappear.  Friezes are not affected.  Here is a short video demonstrating the problem:

(view in My Videos)

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 1 of 39 (7,262 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

I notice this bug too, it's really bugging me now that some of my previous builds are now messed up on the way I wanted them to look when I built them originally. Hope this gets fixed soon.

Message 2 of 39 (7,161 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

Bump in the hopes that it gets fixed for next patch.

Message 3 of 39 (7,059 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

Bump!
Still no fix for this?

Is there a workaround? Feels like I've tried everything Frown

Message 4 of 39 (6,866 Views)

Betreff: [OPEN] Stairs placed against interior wall cause exterior trim to disap

★★★★★ Apprentice

I noticed this, too! Some of my buildings now look somewhat unfinished because of it.

Message 5 of 39 (6,854 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

@flavouredsim No, it has not been fixed yet.  The only workaround would be to re-position your stairs so that they are not adjacent to the wall with trim.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 6 of 39 (6,841 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

This still needs fixing EA, please get on it soon. Been waiting for every months patch in the hopes this will be fixed without any luck. Is the Sims Studio even aware of this bug?

Message 7 of 39 (6,543 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

The only thing I can do is add plants to the wall in question...

 

It is a pain, even though I like plants as not all builds look right with them.

 

Please fix this :D

 

Thank you.

Message 8 of 39 (6,442 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Novice

Still broken and bugged, this is really getting annoying that it hasn't been fixed yet.

Message 9 of 39 (6,347 Views)

Re: [OPEN] Stairs placed against interior wall cause exterior trim to disappear

★★★★ Newbie
This is annoying the hell out of me. I tried even using wall panels but it didn't look right ugh
Message 10 of 39 (5,956 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help