July 2019
July 2019 - last edited July 2019
@xoChelleJoxo @LadyFu83
I've moved your posts from the Mac thread you replied in to this one for your issue. The one you posted in describes issues that only affect Mac users. Please click the Me Too button on the opening post in this thread to add your experience to this randomise issue so EA are aware.
September 2019
Solved an issue where skin details vanish after randomizing traits, voice, or clothing
Fixed in Patch 1.55.105
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? PC 1.55.105.1020
What expansions, game packs, and stuff packs do you have installed? Everything except- backyard stuff, fitness stuff, Moschino stuff, strangervill, get famous, island living
Steps: How can we find the bug ourselves? Try to randomize a sim's clothes or makeup or voice or hair in CAS.
What happens when the bug occurs? When you randomize a sim's clothes or makeup or voice or hair in CAS the sims's skin details disappear and you have to choose them over again. The September 2019 patch claims to fix this issue, but I’m still experiencing this issue.
What do you expect to see? The skin details not to disappear when you randomize.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I was very excited to read that the new patch fixed this issue, but when I went to randomize a sim in CAS I got the bug again. I wonder if this is just in my game? I did try repairing the game, that did not help.
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
November 2019
Skin details no longer go away when randomizing Sim features other than the "Face" or "All" categories.
Fixed in Patch 1.58.63
New try. Hope it's fix this time.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads