[OPEN] Sims don't have option to blow out candles

by andee_andee
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Accepted Solution

[OPEN] Sims don't have option to blow out candles

[ Edited ]
★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.79.93.1030
What expansions, game packs, and stuff packs do you have installed? Cottage living Cool Kitchen stuff kids room stuff Backyard stuff Snowy Escape Tiny Living Nifty kinitting Eco lifestyle Realm of Magic Discover university Perfect patio stuff Island living Toddler stuff Bowling night Get famous Vampires My first pet Jungle adventure Seasons Cats and dogs Laundry day stuff city living fitness stuff parenthood spa day get together outdoor retreat get to work holiday celebration pack
Steps: How can we find the bug ourselves? When you have a sim create a birthday cake and put it on the table in the correct position. You initially get the option to add birthday candles. I then tried to get the sims whos birthday it was to blow out candles and it isnt an option
What happens when the bug occurs? The option to blow out candles or make a wish isnt there
What do you expect to see? Option to blow out candles or make a wish
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Most recent patch with change to spa day

Nothing else

 

Edit By Crinrict: Added Tag to Title

Message 1 of 23 (14,993 Views)

Accepted Solution

Re: [OPEN] Sims don't have option to blow out candles

EA Sims Team

Marked as Solution for Visibility. This is still an open issue.



Sul Sul! 

Is anyone still seeing this without mods or custom content installed? If so, would you be willing to share affected save files?

Instructions here: http://x.ea.com/74420 

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Message 22 of 23 (6,145 Views)

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Re: Sims dont have option to blow out candles

Hero

@andee_andee 

 

I have had that happen a number of times lately.  A sim can put the candles on but can't blow them out.  But I have found that moving the cake with the candles on it to another place will fix it pretty quickly. 

 

I think some type of change was made at some point as I have noticed that food platters and the like don't place like they used to when a sim puts them down.  Now it seems that they can be placed in positions that are slightly off from where they usually go.  I noticed it most on dining tables and counters with meal platters.  It looks to me that surface slots have been changed somehow or maybe new ones added but that is a guess.

 

Hope this helps.

Message 2 of 23 (14,965 Views)

Re: Sims dont have option to blow out candles

Hero
@andee_andee Do you not have any options to celebrate or just the blow out candles one ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 3 of 23 (14,952 Views)

Re: Sims dont have option to blow out candles

[ Edited ]
★ Novice

@CGrant56 I tried moving it to other locations and it stills wasnt working.  I have the option to celebrate but not to blow out candles or make a wish. 

 

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Message 4 of 23 (14,942 Views)

Re: Sims dont have option to blow out candles

Hero
@andee_andee Does it matter what Sim/Household/Save ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 23 (14,926 Views)

Re: Sims dont have option to blow out candles

★ Novice
@crinrict Weirdly two out of my 4 sims can’t/can
Message 6 of 23 (14,915 Views)

Re: Sims dont have option to blow out candles

Hero
@andee_andee Maybe they can't age at all ? Did you create them yourself or where they ingame born ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 23 (14,901 Views)

Re: Sims dont have option to blow out candles

[ Edited ]
★★★★ Guide

this happens to me sometimes to shift click the cake and hit debug sometimes the candles go out

debug relights them

Message 8 of 23 (14,869 Views)

Re: Sims dont have option to blow out candles

Hero
@andee_andee Did you create the Sim you can't age or was it an NPC you added to your household ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 23 (14,823 Views)

Re: Sims dont have option to blow out candles

★★★★ Apprentice

Nancy Landgraab had no option to blow out candles but Geoffrey did. Malcolm had long since gone to university and got married, so there hadn't been of issue with him. So far I haven't seen this with other sims.

Message 10 of 23 (14,679 Views)