[OPEN] [SD] Nails not natural colors like they were initially

by gooochyeee
Reply

Original Post

[OPEN] [SD] Nails not natural colors like they were initially

[ Edited ]
★★★★★ Pro

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.92.145
What expansions, game packs, and stuff packs do you have installed? All expansion execpt GT all Game pack execpt STJTB and OR . P, NK, TL, M, LD,T, F, CK, PP
Steps: How can we find the bug ourselves? cas- accesories - nails
What happens when the bug occurs? The nails are still white/pink
What do you expect to see? the NATRUAL NAILS
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

screenshot:

 

Edit By Crinrict: Adjusted Title, Added Base Game Version Number (please make sure to put the actual patch number instead of latest in the future. You can find it in your main menu.

Message 1 of 24 (9,095 Views)

[SD] Natural Nails Still White and Pink

★★★★ Pro

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Svenska
How often does the bug occur? Every time (100%)
What is your current game version number? 1.92.145.1030
What expansions, game packs, and stuff packs do you have installed? All expansion pack, game packs, and stuff packs, except My First Pet Stuff. Only Desert Luxe kit.
Steps: How can we find the bug ourselves? Click on the nails that are supposed to have a natural nail colour (now white and shock pink swatches) from Spa Day.
What happens when the bug occurs? The thumbnail and the nails have two swatches, white and shock pink, but they're supposed to be natural and slightly pinkish natural.
What do you expect to see? Natural and slightly pinkish natural nails.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. First 1.82.99.1030 for the actual nails and the thumbnail, then 1.92.145.1030 for the swatches on the thumbnail.

 

We can see in the patch notes ("Nail polish swatches now show what color they will make your Sims’ nails, which is pretty useful when accessorizing.") that the solution was completely backwards. These nails are supposed to be natural-looking nails. Instead of fixing the nails to look like what they're supposed to, they fixed the swatches showing on the thumbnail to look like what the faulty nails look like.

More information about this problem in this, now closed, thread: https://answers.ea.com/t5/Bug-Reports/FIXED-Natural-Nails-colors-now-white-pink/m-p/11040485

Message 2 of 24 (9,056 Views)

Re: [SD] Natural Nails Still White and Pink

★★★★★ Pro

Thank you!!

Message 3 of 24 (8,519 Views)

Re: [OPEN] [SD] Nails not natural colors like they were initially

★ Guide

Weeks later and still no info on this getting fixed.  The issue started a year ago and hope was lost for it to ever be fixed then The Sims team had to just bring it up in the laundry list and do the opposite of what needed fixing... Ridiculous 100%

Message 4 of 24 (8,091 Views)

Re: [OPEN] [SD] Nails not natural colors like they were initially

★★★★★ Pro

Could the team PLEASE give a update on this it was in a laundrey list but wasn't fixed. Honestly the team need to fix this. Or give us a message if this was intended/not intended. For refrence here is the old nails (taken form old thread before incorrectly marked as fixed) Please @SimQARobo @SimGuruNick could you please give us a update on this long overdue issue 

Message 5 of 24 (7,847 Views)

Re: [OPEN] [SD] Nails not natural colors like they were initially

★★★★★ Pro

Shame to see this not fixed yet I can only hope for october patch

Message 6 of 24 (7,378 Views)

Re: [OPEN] [SD] Nails not natural colors like they were initially

EA Sims Team
Hello Everyone,
 
Apologies for the inconvenience.
 
Just want to let you all know that the team is still investigating this issue.  However, it will take some time.
 
Thanks!

 

Message 7 of 24 (6,358 Views)

Re: [OPEN] [SD] Nails not natural colors like they were initially

[ Edited ]
★★★★★ Pro

@TheSimsDirectHey, Thank you SO MUCH!!! I appricate the recognition of the issue, it is very bothersome and to know that QA that QA is looking into it. Just wanna let you know that I appricate you

Message 8 of 24 (5,949 Views)

Natural nails polish not displaying correctly in game and thubnail

★★★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.95.207.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? By looking into nail polish in CAS, on the option we got from Spa day pack for the refresh.
What happens when the bug occurs? When we got the Spa Day refresh update we used to have a very beautiful natural nail polish that I used on male sims just so that they had a 3d texture nail, without colors, there was a skin color option, displayed by the white thumbnail and a soft pink version, displayed by a pink thumbnail. Now, even after a patch last fall, while they said they corrected the thumbnail I believe, both the thumbnail and in game nails are the wrong colors... The moderator of this forum closed my topic as it was said fixed, but was never fixed... I just didnt have the patience and time to create a new thread for this. Now this is done.
What do you expect to see? The correct in game nail colors (skin color and soft pink), as you will see in the pictures below.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch that followed the Spa Day refresh patch...

Those two first pictures are not the original correct swatches and still like that to this day... The last image show both versions of what it used to be on the Spa day refresh update, much better. It looks like its such a simple fix, pls fix this thank you!

 

30-11-2021_15-19-17.png30-11-2021_15-19-14.pngnails beige & rosa.jpg

Message 9 of 24 (5,563 Views)

Re: Natural nails polish not displaying correctly in game and thubnail

★★★★★ Pro
@Francoisf30 we already have a active bug report where qa said they are looking into it. https://answers.ea.com/t5/Bug-Reports/OPEN-SD-Nails-not-natural-colors-like-they-were-initially/m-p/... Click metoo on first page
Message 10 of 24 (786 Views)