[XB1] Sim is stuck after using bathroom [ Edited ]

[mjohnson166066]

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.18.49.2300
What expansions, game packs, and stuff packs do you have installed? pet expansion
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? My sim uses the bathroom then gets on its phone and refuses to do anything.
What do you expect to see? It move after using the bathroom
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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My Sim will not move no matter what I do until I save the game, exit to the main menu and then reload the game. 

[crinrict]

@mjohnson166066 Does it only happen with this one family or generally ? Did you try a different lot ?

[crinrict]

@mjohnson166066 Are you still having issues with this ?

[simvasion]

I'm seeing this issue too.

At first I noticed it at Agave Abode in Oasis Springs, but now I'm also seeing the same issue at Umbrage Manor in Willow Creek. I don't think the lot location matters, it just seems to be an issue if you have a bathroom with:

a) a two-tile wide door
b) a shower or shower tub in the bathroom
c) a toilet too

I don't think I had the issue if I had just a toilet on its own or a shower on its own. But if you have both present, then it seems to trigger.

Switching the door to a one-tile wide single door works around the bug, but I'd like to see the two-tile wide doors fixed because these lots worked properly before the recent patches which caused this bug.

[StarryMight]

I've done some testing on this issue recently, and I think I may have finally figured out the problem. It's related to the size of the bathroom, the position of the affected door, and the walls next to said door.

I've attached a couple of before and after pics of Mortimer and Bella's master bathroom as an example of this. (This trick also fixed the problem in Agave Abode.)

I do use mods, but I'd like to see anyone who doesn't use mods try this. 

[Freechheit]

This issue also occured in my game at the Goth's house. No one could go through the bathroom doors downstairs and upstairs (ensuite bathroom of the master bedroom). Replacing the door (with the same door out of the catalogue ) did not help: The Sims could only go through it once. Changing the door to a one tile door helped.

My impression was that using the bathroom once somehow locked the doors forever.

[StarryMight]

@Freechheit : Try resizing the bathroom like in my pictures and see if that helps.

[Freechheit]

@StarryMight : This workaround seems to work, thanks a lot!

[StarryMight]

@Freechheit : You're very welcome! ^_^ I hope it helps other people as well.

[J3ss3Andr3w]

I’ve also had issues with this property, but my sim would only do things as I commanded them to. They wouldn’t do anything else unless they had to eat, sleep, or use the bathroom. 

At the time I’m unaware of any other fix besides moving. After doing so, my sims behavior seems to be completely back to normal.