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[OPEN] Photographs turn black (Patch 1.58.69)

by morghan0513
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Original Post

Re: TS4 black photos

★★★ Novice

I am on a Macbook air and this just happened to me. I put a bunch of my photos into the one of the new discover university chests, and when I took them out they were all black. Photos in my household and personal inventory are fine, just the ones that were placed in the chest.

Message 11 of 91 (848 Views)

Re: TS4 black photos

Hero
@SwiftieForever14 Moved your post over to a more current thread for this.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 12 of 91 (827 Views)

Photos turn black after traveling

★★★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? all except Moschino stuff
Steps: How can we find the bug ourselves? take a photo on the In a Flash Photo Studio, display it on the wall. travel, or follow a sim to work. about half the time when you get back the photos are black.
What happens when the bug occurs? after travel, photos turn black on the wall and in sim inventory
What do you expect to see? I expect photos to stay as they are.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

This only seems to be affecting photos taken since Jan 10th. pictures taken earlier are unaffected.

Message 13 of 91 (917 Views)

Re: Photos turn black after traveling

Hero
@Andrea058523 Hm .. I tested this on my own save and didn't have it happen. This has been an on/off issue and we have a thread here that I also couldn't duplicate: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Photographs-turn-black-after-removal-from-a-wall/t...

- Does it matter if you frame them or not ?
- Does it matter with which frame you framed them ?
- What quality did those have ?
- How many Sims were on the photos ?
- Does it happen with every household/save you have ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 14 of 91 (905 Views)

Re: Photos turn black after traveling

★★★★★ Apprentice

the frame makes no difference, neither does filter
one sim per photo
outstanding quality, though the same happened with other qualities as well
haven't tested it on other saves

 

Message 15 of 91 (897 Views)

Re: Photos turn black after traveling

Hero
@Andrea058523 Did you at any point put them in a container before hanging up ?

Would be good if you could test another save to see if it's isolated or not.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 16 of 91 (866 Views)

Re: Photos turn black after traveling

★★★★★ Apprentice

This happens to me after putting the photos into the trunk that came with DU.

Message 17 of 91 (832 Views)

Re: Photos turn black after traveling

Hero
@xjfo411x Moved your post over to the current thread for that.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 18 of 91 (809 Views)

Re: Photos turn black after traveling

★★★ Novice
@crinrict Where is that thread?
Message 19 of 91 (773 Views)

Re: Photos turn black after traveling

[ Edited ]
Hero

@SwiftieForever14 I moved your post into the thread. So it's here. This thread.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 20 of 91 (771 Views)