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[OPEN] Photographs turn black (Patch 1.58.69)

by morghan0513
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[OPEN] Photographs turn black (Patch 1.58.69)

[ Edited ]
★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most Recent
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Taking framed photographs from the university housing walls directly into inventory.
What happens when the bug occurs? After taking the framed photographs from the university housing walls directly into the sim's inventory, the photograph's image turns black.
What do you expect to see? A black photograph after it has essentially been used.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

It is with a framed photograph. I'm not sure if it is only after university housing wall placement and removal. Placing it in a Moschino pack frame does not fix the issue. Placing it on another wall does not fix the issue and the photograph is basically ruined and unusable because it is just black.

Message 1 of 45 (803 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 I just tested this on my save and my photos are fine but I took them after Uni came out.

Are yours pre- or post patch photos ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 45 (786 Views)
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Re: Photographs turn black after removal from a wall.

★★ Newbie

I think they may be pre. It was really close to the patch so honestly, I'm not sure. 

Message 3 of 45 (783 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Could you take a new picture and see if it also happens with taht one ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 45 (779 Views)
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Re: Photographs turn black after removal from a wall.

★★ Newbie

Yes, I can do that, but it will have to be later. I'll update when I do. 

Message 5 of 45 (767 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Tested this in an existing save and those stayed also fine for me.

At what point did you remove your mods ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 45 (745 Views)
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Re: Photographs turn black after removal from a wall.

★★ Newbie

Oh gosh a long time ago. I haven't used mods in almost a year. 

Message 7 of 45 (726 Views)
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Re: Photographs turn black after removal from a wall.

★ Novice

I have this same issue, but it only happens when I store photos in the new bins from University, leave the game (to main menu or completely to desktop) then come back.  They would be black when I got back and pulled them to a wall.  This only happened post-patch.  No mods and completely updated.

Message 8 of 45 (713 Views)
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Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Did you also put them in the storage chest at one point ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 9 of 45 (699 Views)
Highlighted

Re: Photographs turn black after removal from a wall.

Hero
@morghan0513 Tagging for feedback about storage box.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 45 (655 Views)