October 2020 - last edited October 2020
@aya_skiee I have done a few of additional experiments/checks in my game:
So... unfortunately I could not reproduce the issue in my game. With what I described, what do you thing is different compared to your game?
Edit:
These were not photos and paintings taken from a University Housing lot or graduation photos, right? https://answers.ea.com/t5/Bug-Reports/OPEN-Photographs-turn-black-Patch-1-58-69/m-p/8471971/highligh...
Also, there were some previous issues with blank &/or black photos/paintings that we were wondering about - if possibly they are affecting these households if they are from an older save? Could you please check if the issue is present if you make a new Sim in your game on a new lot?
October 2020
@aya_skiee I only see paintings covered in this Bug Report, but do you think it could be your issue? If so you can 'me too' it, plus 'me too' the photo bug report previously mentioned if that covers your issue. https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Paint-from-reference-sometimes-turns-black/td-p/93...
October 2020
Thanks! That seems to be my problem.
I clicked the me too button too.
Also, I downloaded your lot and moved my family in along with some of the blank photos and paintings and they are still bugged. Your paintings and photos are perfectly fine,
I can't open this link though https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Paint-from-reference-sometimes-turns-black/td-p/93...
October 2020
@aya_skiee Good to know! Please try this link: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-Paint-from-reference-sometimes-turns-black/td-p/93...
October 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Seasons, Cats and Dogs, City Living, Get Famous, Island Living, Discover University, Parenthood, Dine out, StrangerVille, Laundry Day, My First Pet Stuff, Nifty Knitting, Holiday Celebration
Steps: How can we find the bug ourselves? You can't. It's only in one of my saves.
What happens when the bug occurs? I had my sims paint all of the family members, including extended family, and all of the paintings were fine, then once I loaded into my game and all the paintings were blank. I left the game and loaded back in, and a few paintings were back to normal, so I left again, came back, but most of the paintings were still blank. This didn't happen in any of my other saves. Also all of the picture I took are black. This is only in one save, but its the save I play the most in.
What do you expect to see? To be able to see paintings and pictures.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
As you can see some of the paintings are not blank, but most of them are. Also the black pictures.
October 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2020
Thank you I don't know why I couldn't find it when I looked it up... could you merge my post with the paint by ref one as well?
October 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2020
Oh, ok, thanks.
January 2021
Good evening~
Today I have encountered a completely new type of technical issue/bug (I'm not sure which one it is). I have recently started taking a lot of photos with my sims (because I installed the pose player). I had quite a lot of them in my main sim's inventory, so I decided to move them to a storage box. I have been doing it for about a month now - everything was OK. Today my sim had a wedding, and I made her friend take about 50 new photos with the camera. When the sims returned home, I tried moving these items from her inventory to the same box as before. At first, everything was normal, but at some random moment the game freezed a bit (as if it glitched), and then all photos inside of the box turned completely black. Over 300 photos in total, if not more! All I have been saving for so long - all gone.
I tried moving them back to my sim's personal inventory, but it didn't help. Tried putting them on the walls - still nothing. Restarted the game - nothing. Cleared all cash - nothing. Tried playing on the old save file before the bug happened (before the wedding) - but the photos were black again, even though I didn't do anything with the old save. All photos in the storage box got corrupted all of a sudden.
At the same time, all old photos that were hanging on the wall or were in my other sim's inventory are absolutely normal, as well as any new ones I take. Only all photos that were in the box at the moment the game glitched were destroyed. Their equivalents in the Screenshots folder (inside The Sims 4 game folder in the Documents) are absolutely normal.
I don’t know what to do now. I can’t find any solutions online that could help me return all these old photos. I can’t even recreate them inside the game now because they were taken long ago. And because there are so many. I have also reset the folder in the Documents and changed UI size to the default one – nothing helped. I do have quite a lot of CC and mods, but I don't think this is their fault. I have had them for ages, but never encountered the same problem before over all these years I have been playing The Sims 4.