February
Marked as Solution for Visibility. This is still an open issue.
Hello.
We no longer need saves for this issue for the time being. The team will investigate. Thank you.
February
Thank you
March
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? newest one
What expansions, game packs, and stuff packs do you have installed? All except journey to batuu, for rent; the only kit I have is desert lux
Steps: How can we find the bug ourselves? play a save, and then try and save in game.
What happens when the bug occurs? can't save and will get a pop up with the error code 0
What do you expect to see? I expect to be able to play my game and save the game properly!
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This is so annoying, I've no idea what caused this because it just randomly happened; I've tried saving different ways other than in live mode; I can save as.. but after that I have to continue to save as, because it won't let me save over my save like I usually can. I have noticed my save files save as tmp files and I've no idea how to fix this or what is the cause of this, but trying to delete the "original save" and save over it didn't turn the tmp file back to the original save file.
March
- last edited
March
by
EA_Cade
Hi everyone!
I’ve been playing the sims and all of a sudden I got an error code 0. I still was eventually able to save my game. However I went to get back on it was a new game. Resuming my game was not an option.
i tried restoring origin and repairing the game on origin. I see there was a tmp file which I renamed and still nothing.
this is honestly the second time this happened to me where i lose all my hard work. It makes me want to give up on the sims.
i have a Mac and play on origin. Idk if it’s a storage problem or what it is. Everything was fine until it wasn’t. Any help???
Product: The Sims 4
Platform: Origin
Which language are you playing the game in? English
How often does the bug occur? occurred in the past few weeks. All my sims from last year gone and decided to start brand new two weeks ago. Yesterday occurred at least twice before sims didn't load. Back to having no sims or lots.
What is your current game version number? 3
What expansions, game packs, and stuff packs do you have installed? Growing together, cat & dog, get to work, toddler pack, home chef hustle, my first pet stuff,
Steps: How can we find the bug ourselves? not sure maybe in the saves file
What happens when the bug occurs? no loaded games or can't resume old game. only new game available.
What do you expect to see? a new game with no sims or lots that were made
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but game worked before.
Did this issue appear after a specific patch or change you made to your system? no.
March - last edited March
Could you please edit your original post to fill out the bug report template?
If you aren't prompted to do so, please copy/paste the below into your original post and fill it out so we can properly track this.
We would also be interested in grabbing your save file for exploration, if you're willing to provide us a copy you can do so by following the steps here to send the link to @TheSimsDirect account.
Thanks!
Product: The Sims 4
Platform:
Which language are you playing the game in?
How often does the bug occur?
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed?
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system?
March
I'm not sure how to edit my original post but here it is:
Product: The Sims 4
Platform: Origin
Which language are you playing the game in? English
How often does the bug occur? occurred in the past few weeks. All my sims from last year gone and decided to start brand new two weeks ago. Yesterday occurred at least twice before sims didn't load. Back to having no sims or lots.
What is your current game version number? 3
What expansions, game packs, and stuff packs do you have installed? Growing together, cat & dog, get to work, toddler pack, home chef hustle, my first pet stuff,
Steps: How can we find the bug ourselves? not sure maybe in the saves file
What happens when the bug occurs? no loaded games or can't resume old game. only new game available.
What do you expect to see? a new game with no sims or lots that were made
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but game worked before.
Did this issue appear after a specific patch or change you made to your system? no.
March
March
Thank you
I sent the message to sims direct but was unable to attach a file unlike here.
in the meantime, is there any trouble shooting I should do ?
March
You should be able to send them a link to OneDrive/Google Drive, but not attachments like on these boards.
PC/Mac:
Most PC/Mac files that we request will be located in \Documents\Electronic Arts\The Sims 4\ . For example, game saves for The Sims 4 are located in \Documents\Electronic Arts\The Sims 4\saves\ .
3 weeks ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? the newest (love struck)
What expansions, game packs, and stuff packs do you have installed? all expansions, all game packs except journey to batuu and all stuff packs. most kits but missing a few
Steps: How can we find the bug ourselves? open game, play for a bit and then try to save and you will get a error saying "The game failed to save. error code 0"
What happens when the bug occurs? The game fails to sae and a pop up tells you its because of error code 0
What do you expect to see? i would like my game to actually work, how am i supposes to make progress if i cant save it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the patch for love struck and the bug resolving patch released after
n/a