[OPEN] [PC/MAC] Save Error 0 (Patch 1.86.166)

by Swag020406
Reply

Original Post

Re: Can't save

EA Sims Team

Hello @Chicopj46 @K2Locket 

Do you have enough free space?  If so, would you be willing to share affected save files?

Instructions here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...


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Message 41 of 266 (1,432 Views)

error code 0

★★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Français
How often does the bug occur? Every time (100%)
What is your current game version number? 1.93
What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs except Batuu, all stuff packs
Steps: How can we find the bug ourselves? .
What happens when the bug occurs? When I want to save my game
What do you expect to see? A toddler ?
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Hello, 

It seems like the error code 0 reappeared in my game as I wanted to save my game. I do not know why it is doing it.

I bought and installed the werewolf pack, but it did not bugged right away, it started after I saved normally.

For now I am just using the save as method.

 

I do not know how to fix it, if someone can help me I would appreciate it.

 

Thank you,

Nolwenn

Message 42 of 266 (1,397 Views)

Re: error code 0

Hero
@DefJune How much disk space do you have ?

Could you share you're affected save with Robo as asked above ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 43 of 266 (1,382 Views)

Re: error code 0

★★★★★ Novice

Hello,

I have a lot of space left on my disk, I will share my save file.

Message 44 of 266 (1,373 Views)

Re: error code 0

Message 45 of 266 (1,330 Views)

Re: error code 0

★★★★★ Novice
@crinrict @SimQARobo Helllo, I tried to save my game normally yesterday and it worked. I have no idea how the error message got fixed but now I can save my game the usual way.
Thanks for your help ! Standard smile
Message 46 of 266 (1,253 Views)

Re: error code 0

EA Sims Team

@DefJune 

 

Good to hear!  

 

The team will still look into this though since we still see the issue on our end.


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Message 47 of 266 (1,228 Views)

Re: Error code 0 [console]

★ Apprentice

I have been having this issue for months now. I play on PS4 and until this datd, I have to create new saves with a random chance that I will get this error. The "resolved threads" don't work. Someone needs to look into this ASAP

Message 48 of 266 (1,218 Views)

Re: error code 0

★★★★★ Novice
@SimQARobo Ok no problemStandard smile
Message 49 of 266 (1,204 Views)

Error code 0 then my save got wiped

★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.93.146.1220
What expansions, game packs, and stuff packs do you have installed? I have all packs except High School Years, Werewolves, Journey to Batuu, Paranormal, My First Pet, Toddler, Fitness, Kids Room and Spooky Stuff. The only kits I have are Everyday Clutter, Desert Luxe and Bust The Dust.
Steps: How can we find the bug ourselves? I can share screenshots.
What happens when the bug occurs? At first I was unable to save my game because I was receiving Error Code 0. Then, it would allow me to save but I would come back to the game and find all my progress gone. Now, when I attempt to load the game or even recover from a previous save point everything is gone, and there are error symbols over every lot (the same symbol that appears when lot is incomplete).
What do you expect to see? I expect to see all of my lots and families in tact. This is years and years worth of progress.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated to the most recent patch, and before that I recently purchased My Wedding Stories. I can't say this issue happened before then.

I have tried all the suggestions under the original Error Code 0 threads; I've repaired the game through Origin, generated a fresh saves folder by moving my original folder to desktop, by putting my saves back one at a time I was able to determine that this bug occurs in at least 3 files and 1 recovered file. When I play a new game I don't encounter any error codes. So it seems my save files are corrupted, but I can't recover them as every time I do, all my households and lots are gone with all of the error symbols appearing above lots as well. I tried saving using Save As and that didn't work either.

 

Please let me know if you can help. Thank you.

Message 50 of 266 (1,126 Views)