June 2017
I have recently noticed a problem with my uploaded files in my Origin Gallery. Some saved lots and Sims still show my old ID name in the trayitem file and some are my current. Why is that and how can I change that? Also in Sims4TrayImporter it shows my files with two names, but I only have ONE ID.
And before someone says that it takes a while for changes to take effect, I changed my ID a looong time ago.
Since two days I'm trying to get in touch with help center live chat, but no response no matter how long I wait Can someone please help me on this? Thanks a bunch!
June 2017
Hi @LuvMySimz,
I merged your post in this thread. This is a know issue, please read suggestions from @crinrict and @Phantomlover1717 to know more about it
June 2017 - last edited June 2017
Thank you, I didn't know there was a thread already Cleaning cache did not help. I even deleted Origin and all my Sim games, cleaned out all left-overs and reinstalled from scratch but no effect.
I't been a looong while since I changed my Name/User ID and still I have 4 lots and 4 Sims who are still saved under my old ID. That is really annoying.
October 2017 - last edited December 2017
edit: removed message to topic
December 2017
December 2017 - last edited December 2017
Sadly No! And yes I see and receive posts/answers because I have this thread bookmarked.
Look at the date when I posted this. Do you see any any replies since? No! Guess Guru's and Moderator's themselves do not know what's going on. It's not a game breaker, but is sure annoing when you have saved files with old and new ID. The bin file is hosting the old ID Name and so far I have not found out how to change that.
ETA: @crinrict Sure.
December 2017 - last edited December 2017
Could either of you please create a new thread for this as this one doesn't use the template.
Thanks.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2017 - last edited December 2017
Where should I post it? Sorry I haven't created any thread since all these changes.
December 2017
Just create a new thread in the bug forum. It will give you a template to fill out.
I will afterwards move this thread into the new one so no info gets lost but having all the info on the first post helps a lot.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2017