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Re: Outside Windows missing its Glass

by BryonyRae
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Original Post

[OPEN] No reflectivity on glass (Seasons Patch)

[ Edited ]
★★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? load game
What happens when the bug occurs? there is No outside window Glass on the houses
What do you expect to see? outside window with Glass
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 6-19-2018 patch

06-20-18_9-21-54 AM.png

 

06-20-18_9-25-37 AM.png

 

missing its outside window texture. another word. no glass

 

edited. I jump to each world and it seems only infecting Forgotten Hollow

Message 1 of 40 (1,115 Views)

Re: Outside Windows missing its Glass

★★★★ Novice
I haven't checked other worlds, but I have this problem in both Willow Creek and Newcrest. I also can't see the glass of the glass roofs.
Message 2 of 40 (1,062 Views)

Re: Outside Windows missing its Glass

@LadyDarkSorrow @MalissaVeenstra what are your graphic settings?  Have you both performed the following steps post patch (if not, please do so): 1) remove any mods/CC, 2) clear your cache, 3) repair the game via Origin, 4) create a new save and test the issue in the save.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 3 of 40 (1,034 Views)

Re: Outside Windows missing its Glass

[ Edited ]
★★ Guide

@BryonyRae I have a 960 and everything is set on max. always been that way. I don't use mods, this happens after the patch.

Message 4 of 40 (1,031 Views)

Re: Outside Windows missing its Glass

★★ Guide

06-21-18_4-17-45 PM.png 

I have done everything again, clear catch, don't use mods, repaired game, I see glass in every hood but forgotten hollows. ? odd

Message 5 of 40 (1,015 Views)

Re: Outside Windows missing its Glass

Even without mods/CC, corruption can occur in the game.  I never use them, but I always take the steps I listed above after every patch - I've had weird things happen when I didn't.  One thing I'm wondering about is if maybe some of what you're seeing is due to lighting changes in the game.  It seems to me that since the patch, we've got some changes to environmental lighting.  When I was in Forgotten Hollow, it was definitely difficult to even make out window details.  I was only able to verify that there was glass in some of the windows by swinging the camera around to find an angle that showed the glass.  Try looking at the window almost edge on in your camera and you should see the glass edge show up there.  They're not super easy to see, but if you look closely:

windowpaneglassedges.jpg I agree though that there's something off, and I will inquire about what might be going on...

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 6 of 40 (1,007 Views)

Re: Outside Windows missing its Glass

Also testing roofing, and it's definitely an issue in FH:

roofsnoglassfh.jpg

I haven't seen this in other worlds, but I haven't tested all of them - will go do that quickly and update the thread if necessary.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 7 of 40 (999 Views)

Re: Outside Windows missing its Glass

[ Edited ]
★★ Guide

@BryonyRae that's what I'm seeing, even the roof looks bad.. good it's not me then. thanks for checking this out for me

Message 8 of 40 (994 Views)

Re: Outside Windows missing its Glass

★★★★ Newbie

Yea, same, I'm going through all of the worlds and testing it out but it all comes out the same, non existent / barely noticeable textures and reflections on the windows and glass roofing, the only place I haven't seen the textures missing or invisible are the windows the look out on San Myshuno, otherwise the glass is almost non existant

 

Message 9 of 40 (961 Views)

Re: Outside Windows missing its Glass

[ Edited ]
★★ Guide

@BryonyRae Season just downloaded and the windows in Forgotten Hollows are fixed..

 

 

06-22-18_12-57-12 AM.png

Message 10 of 40 (951 Views)

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