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Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.42.1230
What expansions, game packs, and stuff packs do you have installed? Get to work, seasons, cats and dogs, werewolves, dream home decorator, and outdoor retreat
Steps: How can we find the bug ourselves? Use makeup sliders brightness, hue, and saturation, and move them to the left, it won't change anything.
What happens when the bug occurs? I can't make makeup darker nor less saturated, and I can only partially change the hue, it seems only the opacity slider is working right, but the left half of all others don't do anything to any makeup, cc or not.
What do you expect to see? Makeup doesn't change when I slide Hue, saturation, or brightness to the left
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

‌

I can't make makeup darker nor less saturated, and I can only partially change the hue, it seems only the opacity slider is working right, but the left half of all others don't do anything to any makeup, cc or not, anyone else have this? And if so, do you have a fix????

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Edit By Crinrict: Added Tag to Title, Adjusted Title

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[ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left","moderationData":{"__ref":"ModerationData:moderation_data:11614248"},"body":"@MaddogJane by cc or not you mean, you have removed all your mods/cc from your game and still got issues or you have issues with all sliders while having mods/cc in your game ?

If it's the later, please remove everything you have in your mods folder and test on vanilla.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-04-22T14:30:14.010-07:00","lastPublishTime":"2023-04-22T14:30:14.010-07:00","metrics":{"__typename":"MessageMetrics","views":14092},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":16,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11614249":{"__typename":"ModerationData","id":"moderation_data:11614249","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11614249":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:245708"},"id":"message:11614249","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11614247/message:11614249","revisionNum":1,"uid":11614249,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11614248"},"conversation":{"__ref":"Conversation:conversation:11614247"},"subject":"Re: [ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left","moderationData":{"__ref":"ModerationData:moderation_data:11614249"},"body":"

@crinrict I removed all my cc and repaired the game, and still had the bug, someone on reddit told me to remove my cache too, so I tried that, I still have the bug.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"171","kudosSumWeight":5,"postTime":"2023-04-22T14:41:42.444-07:00","lastPublishTime":"2023-04-22T14:41:42.444-07:00","metrics":{"__typename":"MessageMetrics","views":13729},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":15,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11614250":{"__typename":"ModerationData","id":"moderation_data:11614250","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11614250":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11614250","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11614247/message:11614250","revisionNum":1,"uid":11614250,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11614249"},"conversation":{"__ref":"Conversation:conversation:11614247"},"subject":"Re: [ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left","moderationData":{"__ref":"ModerationData:moderation_data:11614250"},"body":"@MaddogJane I did some testing and the question is: did it work in all cases before ? For me it depends a bit on the makeup I'm using. Some even have those two disabled. I find it also very subtle for some.

I don't know if they forgot to disable some of them or if it's indeed not doing anything.
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I'm having the same issue, and it's also affecting the skin sliders aswell. I'm on mac, I've gotten rid of my mods, repaired the game, deleted cache, etc. But the sliders will just not work when dragged do the left, so now can't darken skin and make up that I was previously able to darken. I don't know when the problem started exactly, but I noticed it after the new update.

I mean that if I choose a skin color (base game) and try to use the “slide to customize color” feature, when dragging it to the left it doesn't change the skin tone at all. I can attach some images if that’ll be helpful.

I'm having an issue where the Hue, Saturation, and Brightness sliders for makeup, and the Tone slider for skin tones don't have any effect when I drag them towards the left coming from the default swatch. For example, if I want to make my sim's skin tone lighter via slider, I can drag it right (or 'up'), but if I drag it downwards, the skin tone will darken to its default state, then stop darkening even if I continue dragging the slider down. The makeup sliders have the same issue where I can't bring the hue towards the left (past the default swatch), the saturation down past the default swatch, nor the brightness down past the default swatch. I tested and removed my mods/cc and none of them seemed to cause the issue, and when I made a new vanilla save, I had the same issue.

I'd love any sort of help/advice with this issue, or even just reassurance that I'm not the only one with this problem!!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":7,"postTime":"2023-04-23T22:58:10.607-07:00","lastPublishTime":"2023-04-23T22:58:10.607-07:00","metrics":{"__typename":"MessageMetrics","views":13298},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":18,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:11614256":{"__typename":"ModerationData","id":"moderation_data:11614256","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11614256":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11614256","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11614247/message:11614256","revisionNum":1,"uid":11614256,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11614255"},"conversation":{"__ref":"Conversation:conversation:11614247"},"subject":"Re: [ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left","moderationData":{"__ref":"ModerationData:moderation_data:11614256"},"body":"@tv2rock I merged your post with the bug report.

Are you playing on Mac or PC ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"83","kudosSumWeight":0,"postTime":"2023-04-24T02:12:02.494-07:00","lastPublishTime":"2023-04-24T02:12:02.494-07:00","metrics":{"__typename":"MessageMetrics","views":13262},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":17,"readOnly":true,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:11614257":{"__typename":"ModerationData","id":"moderation_data:11614257","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11614257":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4172212"},"id":"message:11614257","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11614247/message:11614257","revisionNum":1,"uid":11614257,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11614256"},"conversation":{"__ref":"Conversation:conversation:11614247"},"subject":"Re: [ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left","moderationData":{"__ref":"ModerationData:moderation_data:11614257"},"body":"@crinrict Mac — I tested without any mods/cc, and I don't use any sort of custom sliders, so I'm not sure where the issue is coming 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Please use this thread going forward: [MAC] Makeup sliders don't work when sliding to the left | EA Forums - 11928954

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